Check-In/Check-Out Representative - Raymond Clinic

Full-Circle-Health-; Boise (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and dental plans

Life insurance (employee)

PTO & holidays

Retirement plan

Job summary

Full Circle Health in Boise, ID seeks a Check-In/Check-Out Representative for Raymond Clinic to support patient check-in and checkout during daytime hours. The role focuses on a welcoming patient experience and efficient clinic operations.

Ideal candidates have 2+ years in customer service, with preference for medical office or call center background. This is a full-time daytime position with opportunities for evenings or Saturdays in some cases.

Qualifications

• 2+ years of customer service experience required; previous medical office experience preferred.
• Call center experience preferred.
• Certified Medical Interpreter preferred.

Responsibilities

• Assist patients with the check-in and check-out processes at appointments.
• Support the reception department to maximize patient satisfaction and smooth clinical operations.

Skills

Customer service

Call center

Education

High School/GED

Job description

We are searching for a Check-In/Check-Out Representative to join our Raymond Clinic!PurposeThe Check-In/Check-Out Representative is an important team member supporting the reception department, which is essential for achieving the dual mission of Full Circle Health (FCH). The Check-In/Check-Out Representative shall be accountable for successfully assisting patients with the FCH check-in and checkout processes at appointments to maximize patient satisfaction and clinical operations.Schedule - 8:00am – 5:00pm, Monday - Friday daytime shifts, with the opportunity for evenings and rotating Saturdays.Who We Are - At Full Circle Health, our vision is that every Idaho community is healthy and thriving through our commitment to outstanding care and the education of tomorrow's healthcare leaders.Our Guiding Principles - We lead with accessibility, education and compassion on a quest for better. Better health care, better communities, better lives for the people of Idaho.Open Doors: We welcome all members of the community emphasizing access to care for those with limited choices.Open Minds: As a Teaching Health Center, we focus on creating an environment of inclusion and learning through our multiple Residency and Fellowship programs across the Treasure Valley.Open Hearts: Compassionate care is at our core!Benefit InformationWe offer a well-rounded benefits package to include everything you would expect.Multiple health and dental plans – some as low as $0/pay period!No cost to employee life insurance, long term disability, employee assistance program, and financial advisorsA variety of other optional benefits6.5 paid holidays annually and PTO starting at 19 days per year.Retirement program with auto enrollment and matchEducationHigh School/GEDExperience2 or more years customer service experience required; previous medical office experience preferred, and previous call center experience preferred.Licensure / Certification:Certified Medical Interpreter, preferred.OtherOur organization is a tobacco-free workplace.We require immunizations for all staff to include an annual influenza vaccine as a requisite for employment. Newly hired staff who are not able to be vaccinated due to medical reasons or sincerely held religious beliefs must apply for vaccination exemption prior to employment.