Charter Sales Representative - Crowley, TX

Durham School Services; Warrenville (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

PTO accrual

Retirement savings plan

Job summary

Summit School Services is seeking a customer service professional to handle inquiries and participate in outbound sales campaigns. You will provide accurate pricing and booking information and coordinate with Charter Operations teams to ensure seamless trip planning.

The role requires 3-5 years in customer service and inside sales, strong communication, and proficiency with MS Office. A fast-paced, organized environment with bilingual abilities is a plus.

Qualifications

• 3-5 years’ experience in customer service and inside sales.
• Strong verbal communication and phone etiquette.
• Attention to detail and problem-solving skills.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Highly organized and able to work with minimal supervision.

Responsibilities

• Handling incoming customer inquiries.
• Participation in outbound sales calls/campaigns.
• Provide accurate pricing and booking information to customers.
• Communication/coordination with local Charter Operations Teams.
• Booking and confirming trips.
• Follow up on pending quotes; invoicing, payment processing, and collection in certain markets.

Skills

Customer service

Inside sales

Verbal communication

Phone etiquette

Attention to detail

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.

Responsibilities

• Handling incoming customer inquiries
• Participation in outbound sales calls/campaigns
• Provide accurate pricing and booking information to customers
• Communication / coordination with local Charter Operations Teams
• Booking and confirming trips
• Follow up on pending quotes
• Invoicing, payment processing, and collection in certain markets
• Other duties as assigned

The hourly wage range is $20-$25/hour.

Qualifications

• High school diploma or equivalent
• 3-5 years’ experience in customer service and inside sales
• Strong verbal communication and phone etiquette
• Critical thinking and problem-solving skills
• Attention to detail
• Proficiency with Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc
• Highly organized and able to work with minimal supervision
• Ability to prioritize your workload and multi-task effectively
• Thrieve in a fast-paced environment
• Bilingual is a plus

Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers.

We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.

At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

Summit School Services LLC’s independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer

The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.