Charter Sales Associate — Inbound Leads & Quotes

Remote Jobs; United States; Remote; USD 40,000 - 45,000; Full time

Job summary

Global Charter Services, Inc. is hiring a junior Sales Representative who will be the first contact for customers, answering inbound calls, identifying needs, generating quotes, and turning opportunities into booked trips.

Reporting to the Director of Customer Success, you will collaborate with the Sales and Customer Success teams, input data in Zoho CRM and the Buster platform, and strive to meet sales goals.

Qualifications

• This role requires 1+ years in customer service or sales in transportation/travel/hospitality.
• Strong communication and problem solving.
• Ability to generate quotes and close sales.

Responsibilities

• Inbound Call Management: Answer incoming calls promptly and professionally, gathering trip details.
• Lead Generation & Qualification: Identify potential sales opportunities from inbound inquiries and input information into Zoho CRM and Buster platform.
• Quoting & Sales Conversion: Prepare and deliver quotes, follow up with customers, and convert quotes into bookings.
• Customer Relationship Building: Maintain friendly, clear, and helpful communication with customers to build trust.
• CRM & Technology Use: Use Zoho CRM and company platforms to manage leads and data.

Skills

Customer service

Sales

Lead qualification

Zoho CRM

Buster platform

Tools

Zoho CRM

Buster platform

Job description

Global Charter Services, Inc. is hiring a junior Sales Representative who will be the first contact for customers, answering inbound calls, identifying needs, generating quotes, and turning opportunities into booked trips.

Reporting to the Director of Customer Success, you will collaborate with the Sales and Customer Success teams, input data in Zoho CRM and the Buster platform, and strive to meet sales goals.