Charter Flight Operations Lead

Breeze Aviation Group, Inc.; Plano (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, Vision and Dental – Full Time

Health Savings Account with Breeze EmI

401K with Breeze Employee Match

Generous PTO

Travel on Breeze and other Airlines

Job summary

Breeze Aviation Group, Inc. is seeking a Charter Operations Specialist to support day-of-operations for charter flights, coordinating logistics and monitoring flights from origin to destination.

You will act as the operational contact with the Charter Operations team and OCRs to ensure safe, on-time service. This role requires 3+ years in the airline industry with customer service and ramp operation knowledge, strong communication, and willingness to travel frequently.

Qualifications

• High school diploma or equivalent educational achievement
• 3+ years of airline industry experience with Customer Service and Ramp Operation knowledge
• Must pass a Criminal Background Check and DOT drug test
• Must be at least 18 years old and possess a valid driver's license
• Ability to read, write, and speak English to receive and understand instructions and interact with charter clients
• More than 50% travel will be required
• People oriented, highly motivated with a positive attitude
• Available to work varied hours including nights, weekends and holidays and stay late for irregular operations
• Must be well groomed and adhere to dress code policy
• Must successfully complete all practical and written training

Responsibilities

• Serve as an operational point of contact for assigned charter flights alongside the Charter Operations team and OCRs
• Coordinate charter trip logistics from origin to destination (ground handling, catering, fueling, permits, crew transport)
• Monitor flights in progress and support IROP management and recovery plans
• Communicate priorities and status with internal stakeholders (IOCC, Charter Sales, Crew Scheduling)
• Communicate with external stakeholders (clients, brokers, vendors) to support operational needs
• Maintain trip records and assist with charter invoice reconciliation and cost-savings initiatives
• Follow safety and security procedures to ensure FAA, TSA compliance
• Provide operational support outside normal business hours as needed
• Achieve performance measures and uphold Breeze's standards

Skills

Customer Service

Ramp Operation

English Proficiency

Team Collaboration

Quick Decision Making

Education

High school diploma or equivalent

Tools

Microsoft Office

MS Word

MS Excel

Job description

Breeze Aviation Group, Inc. is seeking a Charter Operations Specialist to support day-of-operations for charter flights, coordinating logistics and monitoring flights from origin to destination.

You will act as the operational contact with the Charter Operations team and OCRs to ensure safe, on-time service. This role requires 3+ years in the airline industry with customer service and ramp operation knowledge, strong communication, and willingness to travel frequently.