Charter Coordinator

First Student, Inc.; Crestwood (IL); On-site; USD 28,000 - 34,000; Full time

Job summary

First Student, Inc. is seeking a qualified sales/support professional in Illinois to help grow Outside Charter revenue. The role schedules Monday–Friday, 7:00am–4:00pm and offers an hourly rate up to $25/hr. You will quote and price services and coordinate with branches to assign new work.

The ideal candidate has a High School Diploma, 3–5 years of experience in charter bookings and customer service, and strong computer skills within a transportation context.

Qualifications

• High School Diploma or Equivalent.
• 3–5 years of experience in related field.
• Experience with charter booking and transportation industry.
• Proficient with computer systems and office software.
• Knowledge of school bus transportation operations.

Responsibilities

• Increases Outside Charter Revenue.
• Assists in customer quoting and pricing.
• Distributes and dispatches the new work to the most appropriate branch or location.
• Increases customer base.
• Initializes marketing strategies.
• Determines, sets, and meets budget goals.

Skills

Customer service

Charter booking

Computer skills

Industry experience

Education

High School Diploma

Tools

Microsoft Office

Job description

Quotes and books all outside charter work throughout the Region. Centralizes and efficiently distributes the work to the appropriate location/branch.

Schedule: Monday through Friday, 7:00am-4:00pm

Hourly Rate: Up to $25/hr

Major Responsibilities

• Increases Outside Charter Revenue.
• Increases Outside Charter Revenue.
• Assists in customer quoting and pricing.
• Distributes and dispatches the new work to the most appropriate branch or location.
• Increases customer base.
• Initializes marketing strategies.
• Determines, sets, and meets budget goals.

Minimum Education or Certifications Required

• High School Diploma or Equivalent

Minimum Experience or Skills Required

• At least 3-5 years experience
• Industry experience
• Prior customer service experience
• Charter booking experience
• Computer experience a must
• School Bus transportation experience

Physical Requirements and Working Conditions

• Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.
• Little or no travel required, but meeting with local customers may be necessary.

Disclaimer

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

Language Requirement

This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.