Chargeback & Deduction Analyst

Wm B Reily & Company; New Orleans (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

10 Paid Company Holidays

Generous Paid Vacation & Sick Time

Comprehensive, Affordable Medical, D­­

Health Savings Account (HSA) with公司贡献

Flexible Spending Accounts (FSA) & Dep

401(k) Retirement Plan with company  ~

Employee Assistance Program (EAP) and

Company‑Paid Disability

Company‑Paid Life Insurance equal to 3

And more benefits designed to support

Job summary

Reily Foods Company in New Orleans' Elmwood Office is seeking a finance professional to manage customer deductions, disputes, and reconciliations. You will research deductions, post entries, and collaborate with other departments to identify process gaps.

The role requires analytical thinking, strong data entry, and proficiency with MS Office and Microsoft Dynamics 365. We offer a comprehensive benefits package and a team-focused environment that values accuracy and initiative.

Qualifications

• 3+ years experience in high level reconciliations and chargebacks.
• Ability to calculate, post, and manage necessary accounting figures and financial records.
• Analytical, detail-oriented, has a knack for trouble-shooting and multi tasking.
• Ability to set priorities and focus on issue resolution, including ability to change and adapt to emerging and urgent issues.
• Must thrive in a fast-paced and collaborative environment.
• Well versed in customer service and negotiation skills.
• Excellent verbal and written communication skills.

Responsibilities

• Process and clear valid deductions, dispute all invalid deductions, and collect all disputed amounts.
• Research and resolve customer deductions including overages, reclamations, damages, freight, fines, product returns and other non-promotional deductions.
• Through research on customer portals, agreements, or the payment advice, identify invalid customer deductions and develop a specific plan to recoup any amounts owed and avoid future invalid deductions.
• Effectively organize, save, and attach supporting documentation to help report and validate deductions.
• Collaborate with other departments to provide insight on process gaps and opportunities.
• Identify deduction trends at the customer level and communicate such trends and help develop recommendations for the team to review and implement.
• Support for strategic customers, pricing management, reporting, and analysis.
• Complete any special projects as assigned.

Skills

Analytical abilities

Attention to detail

Communication skills

Multi-tasking

Negotiation

Tools

Microsoft Dynamics 365

MS Office

Job description

Reily Foods Company in New Orleans' Elmwood Office is seeking a finance professional to manage customer deductions, disputes, and reconciliations. You will research deductions, post entries, and collaborate with other departments to identify process gaps.

The role requires analytical thinking, strong data entry, and proficiency with MS Office and Microsoft Dynamics 365. We offer a comprehensive benefits package and a team-focused environment that values accuracy and initiative.