Deduction Specialist

Reily Foods Company; New Orleans (LA); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

Paid vacation

Job summary

Reily Foods Company is seeking a Finance professional to join our team in New Orleans, LA, handling deductions, chargebacks, and related reconciliations. You will process, dispute, and collect on deductions, research issues, and collaborate with internal teams to close gaps.

The role requires strong data entry, analytical skills, and proficiency in MS Office; familiarity with Microsoft Dynamics 365 is a plus. We offer a comprehensive benefits package and a supportive work environment.

Qualifications

• 3+ years experience in reconciliations and chargebacks.
• Ability to calculate, post, and manage accounting figures.
• Analytical, detail-oriented, with troubleshooting and multi-tasking skills.
• Thrives in a fast-paced, collaborative environment.
• Strong customer service and negotiation skills.
• Proficient in MS Office; Microsoft Dynamics 365 experience preferred.

Responsibilities

• Process and clear valid deductions, dispute all invalid deductions, and collect all disputed amounts.
• Research and resolve customer deductions including overages, reclamations, damages, freight, fines, product returns and other non-promotional deductions.
• Identify invalid customer deductions and develop a plan to recoup any amounts owed and avoid future invalid deductions.
• Organize, save, and attach supporting documentation to report and validate deductions.
• Collaborate with other departments to provide insight on process gaps and opportunities.
• Identify deduction trends at the customer level and communicate trends; help develop recommendations for the team.
• Support for strategic customers, pricing management, reporting, and analysis.
• Complete any special projects as assigned.

Skills

high level reconciliations

chargebacks

analytical

data entry

verbal & written communication

MS Excel

Tools

MS Office

Microsoft Dynamics 365

Job description

Job DetailsJob Location: Elmwood Office RFC - New Orleans, LA 70123Position Type: Full TimeJob Category: Finance

At Reily Foods Company we've got a passion for flavor and have been providing iconic foods and beverages that create meals and memories for over 120 years! Our products consist of New England Coffee, Luzianne Iced Tea, Blue Plate Mayonnaise, Swans Down Cake Flour, and Carroll Shelby Chili (to name a few) and can be found in retail locations around the country.

Responsibilities:

• Process and clear valid deductions, dispute all invalid deductions, and collect all disputed amounts.
• Research and resolve customer deductions including overages, reclamations, damages, freight, fines, product returns and other non-promotional deductions.
• Through research on customer portals, agreements, or the payment advice, identify invalid customer deductions and develop a specific plan to recoup any amounts owed and avoid future invalid deductions.
• Effectively organize, save, and attach supporting documentation to help report and validate deductions.
• Collaborate with other departments to provide insight on process gaps and opportunities.
• Identify deduction trends at the customer level and communicate such trends and help develop recommendations for the team to review and implement.
• Support for strategic customers, pricing management, reporting, and analysis.
• Complete any special projects as assigned.

Qualifications

• 3+ years experience in high level reconciliations and chargebacks
• Ability to calculate, post, and manage necessary accounting figures and financial records
• Analytical, detail-oriented, has a knack for trouble-shooting and multi tasking
• Ability to set priorities and focus on issue resolution, including ability to change and adapt to emerging and urgent issues
• Must thrive in a fast-paced and collaborative environment
• Well versed in customer service and negotiation skills
• Exceptional data entry skills and aptitude for working with numbers
• Excellent verbal and written communication skills
• Proficient in MS Office and Experience with Microsoft Dynamics 365 preferred

Reily Foods Company is an equal opportunity employer, Minorities/Females/Disability/Protected Veteran/Sexual Orientation/Gender Identity.

We offer a comprehensive and thoughtfully designed benefits package that supports the well-being, financial security, and work-life balance of our employees.

• 10 Paid Company Holidays
• Generous Paid Vacation & Sick Time
• Comprehensive, Affordable Medical, Dental & Vision Coverage for you and your family
• Health Savings Account (HSA) with company contributions
• Flexible Spending Accounts (FSA) & Dependent Care FSA (DCFSA)
• 401(k) Retirement Plan with company match and discretionary profit sharing
• Employee Assistance Program (EAP) and financial wellness resources
• Company‑Paid Disability
• Company‑Paid Life Insurance equal to 3× annual compensation
• And more benefits designed to support your health, wealth, and well‑being

Together, these benefits reflect our commitment to caring for our employees both inside and outside the workplace.