Chapel Visitor Concierge (Part-Time, Evenings/Weekends)

Duke University; Durham (NC); On-site; USD 28,000 - 33,000; Part time

Job summary

Duke University is seeking a part-time Duke Chapel Visitor Relations Assistant to serve as a Chapel representative and primary contact for visitors after business hours and on weekends/holidays. duties include greeting visitors, guiding tours, coordinating event setup, and ensuring the Chapel areas are tidy and secure.

The role requires basic grammar and math knowledge, plus at least three months of clerical or office support experience.

Qualifications

• Knowledge of basic grammar and mathematics normally acquired through a high school education.
• Three months of clerical or general office support experience or equivalent combination of education and experience

Responsibilities

• Greet, direct, inform, and respond to visitor questions
• Serve as ambassador of the Chapel and resource person for visitors and members of the Duke community
• Research subject matter, describe points of interest, and respond to questions
• Ensure the nave, transepts, chancel, Memorial Chapel, and crypt are tidy and well stocked
• Assist staff and student groups with set-up and clean-up for events, worship services, weddings, concerts, funerals, and rehearsals
• Monitor the entrance to the nave during private events, if group has requested that no tourists be permitted inside
• Maintain supply of brochures and other information for visitors
• Conduct 15-minute walking tours of the sanctuary
• Compile information regarding visitors to the Chapel
• Monitor visitor activities to ensure compliance with regulations and safety practices; notify visitors who are not in compliance
• Monitor premises for incident prevention and signs of suspicious activity; apply judgment to issues of concern by notifying supervisor and or the Duke University Police Department as the situation warrant
• Be available to respond to emergency situations such as fire or sudden illness of a visitor or event attendee
• Close and lock, or unlock and open the Chapel building
• Provide support for special projects, such as mailings, arts programs, etc.
• Some lifting and carrying is required. Experience in or event coordination is strongly preferred. Familiarity with Duke and Durham is a plus.

Skills

Greet visitors

Direct visitors

Inform visitors

Public speaking

Safety awareness

Education

High school education

Job description

Duke University is seeking a part-time Duke Chapel Visitor Relations Assistant to serve as a Chapel representative and primary contact for visitors after business hours and on weekends/holidays. duties include greeting visitors, guiding tours, coordinating event setup, and ensuring the Chapel areas are tidy and secure.

The role requires basic grammar and math knowledge, plus at least three months of clerical or office support experience.