Amazon Listing Health Specialist

Spreetail Inc.; États-Unis; À distance; USD 42 000 - 68 000; Plein temps

Résumé du poste

Spreetail Inc. is seeking a detail-driven Listing Health Specialist to ensure product listings are accurate across marketplaces. This remote role emphasizes quality standards and data accuracy to improve customer experience.

You will analyze listing errors, drive suppression rate improvements, and collaborate with content, compliance, and merchandising teams to resolve issues and raise listing quality across Spreetail channels.

Qualifications

• Experience with Amazon and/or other ecommerce platforms.
• Detail-oriented, problem-solving work, excellent task management and communication skills.
• Successful track record of helping develop, set, manage, and achieve goals as part of a team.
• Strong understanding of consumer behavior and a focus on the customer's experience.
• Able to drive projects independently.

Responsabilités

• Manage and improve the product content listing error workflow by analyzing trends and developing quality standards, checkpoints, and benchmarks.
• Help drive improved listing error and suppression rates across all Spreetail's channels, including the site and marketplaces.
• Support product content audits across departments, especially regarding product content quality standards and other required fields by category.
• Collaborate with product content compliance, acquisition, and copywriting team members to better understand, anticipate, and solve Spreetail customer problems and needs within product data and content itself.
• Communicate all product content quality efforts among stakeholders in a professional manner, including but not limited to: marketplaces, channel leads, product content strategists, content compliance, vendor management, and merchandising teams.

Connaissances

Amazon exp

Detail-oriented

Problem solving

Task management

Communication

Team collaboration

Independent drive

Description du poste

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.

We are looking for someone who loves to sweat the details and conduct audits. As a Listing Health Specialist, you'll be our go-to to ensure our listings are accurate on our marketplaces.

How you will achieve success:

• Manage and improve the product content listing error workflow by analyzing trends and developing quality standards, checkpoints, and benchmarks.
• Help drive improved listing error and suppression rates across all Spreetail's channels, including the site and marketplaces.
• Support product content audits across departments, especially regarding product content quality standards and other required fields by category.
• Collaborate with product content compliance, acquisition, and copywriting team members to better understand, anticipate, and solve Spreetail customer problems and needs within product data and content itself.
• Communicate all product content quality efforts among stakeholders in a professional manner, including but not limited to: marketplaces, channel leads, product content strategists, content compliance, vendor management, and merchandising teams.

What experiences will help you in this role:

• Experience with Amazon and/or other ecommerce platforms.
• Experience with detail-oriented, problem-solving work, excellent task management and communication skills.
• Successful track record of helping develop, set, manage, and achieve goals as part of a team.
• Strong understanding of consumer behavior and a focus on the customer's experience.
• Able to drive projects independently.

This is a remote position and requires candidates to have an available work-from-home setup

Desktop/Laptop system requirements:

- 4th generation or higher, at least Intel i3 or equivalent processor;

- at least 4GB RAM;

- Windows 10 and above or MAC OSX operating system

- You are required to provide your own dual monitors

A strong and stable internet connection (A DSL, cable or fiber wired internet service with 10 Mbps plan or higher for primary connection)

PC Headset

A high-definition (HD) external or integrated webcam with at least 720p resolution.