Channel Ticketing Specialist

MGM Resorts; Nevada (IA); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Wellness incentive programs

Hotel/F&B/retail discounts

Free parking

Health & Income Protection

Professional development opportunities

Job summary

MGM Resorts International in Nevada seeks a Channel Ticketing Specialist to manage Archtics/Ticketmaster programming for the property's ticketing operations. You will support box offices and show partners, maintain blocks, prices, inventory, and system functionality.

The ideal candidate has 2+ years in Archtics, hospitality experience, and the ability to work varied shifts, including weekends and holidays. Associate's degree preferred; ticketing system familiarity required.

Qualifications

• 2+ years of Architics (Archtics) or equivalent training/experience.
• Experience in hospitality industry preferred.
• Able to work varied shifts, including weekends and holidays.

Responsibilities

• Maintain and monitor ticket blocks, pricing, and inventory across outlets.
• Update website content and marketing promotions for ticketing.
• Monitor systems/interfaces for ticketing operations and advise management.
• Perform random shops to ensure rate integrity and competitiveness.
• Advise on revenue opportunities and allocation changes.
• Assist in developing and communicating managerial reports.
• Handle event programming: building events, tickets, templates, and fees.

Skills

Archtics experience

Hospitality background

Weekend/holiday availability

Education

Associate's Degree - Preferred

Tools

Archtics/Ticketmaster

Job description

US, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

It is the primary responsibility of the Channel Ticketing Specialist to accurately maintain all aspects of the Archtics/Ticketmaster event programming. Supports the property box offices and show partners with their programming in a timely and courteous manner.

THE STARTING RATE:

$21.00 Hourly

THE DAY-TO-DAY:

• Maintain and monitor the size of ticket blocks, ticket prices, and the inventory of all ticket outlets.
• Maintain functionality, content, marketing promotions on all property websites.
• Monitor functionality of systems and interfaces for all ticketing operations and advise management.
• Conduct random shops of all channels to ensure rate integrity and competitive set as required.
• Monitor available inventory and advise management of potential revenue opportunities, and recommended allocation changes.
• Assist in development, daily preparation, and communication of all managerial reports used for tracking, analysis, and monitoring of ticketing.
• Perform event programming: Event building, ticket types, hold classes, ticket templates, confirmation templates, service fees, promotion and wholesaler inventory, allocations and creation of internet links.

THE IDEAL CANDIDATE:

• Has 2+ Years of prior relevant experience in Architics or an equivalent of training and experience
• Has 2+ Years of prior relevant experience in hospitality industry
• Work varied shifts, to include weekends and holidays
• Have an Associate's Degree - Preferred
• Has 6+ Months of prior relevant experience working with any ticketing system - Preferred
• Experience in Entertainment and/or Ticket Office - Preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free parking on and off shift.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16183