Hotel Sales Coordinator - MGM Grand

MGM Resorts; Las Vegas (NV); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Wellness incentive programs

Hotel/food/retail discounts

Free meals in employee dining room

Free parking

Health & income protection

Professional development opportunities

Job summary

Las Vegas, NV-based MGM Resorts International seeks a Hotel Sales Coordinator to support multiple Sales Executives in a fast-paced luxury hospitality setting. You will draft agreements, prepare business documents, coordinate projects, and manage reservations and travel arrangements for the convention business.

The ideal candidate has 1+ years of guest service experience, strong organization, and excellent communication skills.

Qualifications

• 1+ years of prior relevant guest service experience.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
• High School Diploma or GED.
• Must be 18 years of age or older.

Responsibilities

• Process reservations, confirmations, cancellations, special handling alerts, and amenities.
• Manage travel advisor requests and liaison with the property operations teams to execute requests, own inbox and distribute to other departments as needed.
• Be a resource on activities, services and amenities within our resort.
• Set up site/FAM tour agendas, coordinate with properties to prepare keys, set up dining and coordinate as needed with clients.
• Manage and maintain schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives.
• Prepare expense reports and maintain files to highly sensitive and confidential information.
• Provide excellent service consistent with the property's core service standards and brand attributes and maintain positive working relationships with clients and employees by understanding their expectations.
• Assist in responding to customer correspondence and requests as needed, and in Executives absence.

Skills

Customer service

Interpersonal skills

Tech savvy

Communication

Education

High School Diploma

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Join our team as a Hotel Sales Coordinator and play a key role in supporting multiple Sales Executives within a fast-paced luxury hospitality environment. In this role, you'll assist with a variety of operational, administrative, and strategic tasks that support the success of the convention business, including drafting agreements, preparing business documents, coordinating projects, booking reservations and travel arrangements, and helping ensure efficient day-to-day operations. If you're highly organized and thrive in a dynamic team setting, this is a great opportunity to grow your career with a world-class brand.

THE STARTING RATE:

THE STARTING RATE: $19.50

THE DAY-TO-DAY:

• Process reservations, confirmations, cancellations, special handling alerts, and amenities
• Manage travel advisor requests and liaison with the property operations teams to execute requests, own inbox and distribute to other departments as needed
• Be a resource on activities, services and amenities within our resort
• Set up site/FAM tour agendas, coordinate with properties to prepare keys, set up dining and coordinate as needed with clients
• Manage and maintain schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives
• Prepare expense reports and maintain files to highly sensitive and confidential information
• Provide excellent service consistent with the property's core service standards and brand attributes and maintain positive working relationships and partnerships with clients and employees by understanding their expectations and anticipating their needs
• Assist in responding to customer correspondence and requests as needed, and in Executives absence

THE IDEAL CANDIDATE:

• 1+ years of prior relevant guest service experience
• Tech savvy is preferred
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• High School Diploma or GED
• Must be 18 years of age or older

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15141