Channel Sales Director (US-based)

PCI Pal; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

25 days PTO

Medical insurance

Dental insurance

Optical insurance

Work from anywhere policy

Training opportunities

Team events

Job summary

PCI Pal is seeking an experienced enterprise SaaS sales professional to develop and close opportunities in the US market, leveraging a partner and customer network. You will drive revenue growth across business communications, fintech, and cybersecurity sectors, working with resellers and referral partners.

You will forecast sales using Salesforce, map accounts, and run demonstrations, online and on-site, to win deals and onboard new customers. A results-driven, collaborative leader is ideal.

Qualifications

• Experience selling SaaS solutions in business communications (CCaaS/UCaaS), fintech/payments, or cybersecurity.
• Experience selling B2B software directly and through partners (resellers/referral partners).
• Familiarity with telephony platforms and UCaaS/CCaaS providers (e.g., Genesys, Microsoft, Talkdesk).
• Ability to map accounts, identify opportunities, and manage opportunities through the full sales cycle.
• Strong communication, quick learning, and ability to share knowledge in a fast-moving market.

Responsibilities

• Identify and drive growth opportunities through PCI Pal's partner and customer network in the US.
• Manage full sales cycle from investigation to onboarding, including demonstrations and reviews.
• Provide accurate sales forecasts using Salesforce for direct and indirect business.
• Represent PCI Pal at trade shows, industry events and virtual sessions.
• Develop partner account plans with sales, marketing, and enablement steps.

Job description

The opportunity requires an experienced individual with a proven track record of selling enterprise software or cloud services, both directly to strategic accounts and through business partners. You will unlock revenue by identifying and driving growth opportunities through PCI Pal's new and existing partner and customer network in the US region. SaaS experience is critical, and it would be beneficial if you have knowledge of our industry touchpoints including business communications (CCaaS / UCaaS), fintech, or cyber-security.

Job requirements

• Have experience selling SaaS solutions in any of the following markets: business communications (inc. contact centre), fintech and payments, or cyber security.
• Experience selling B2B software both directly and through business partners (resellers and referral partners)
• Ideally have an appreciation of telephony platform providers (for example Avaya, Cisco, Mitel) and UCaaS/CCaaS service providers (Genesys, Microsoft, NiCE, Talkdesk
• Understand contact center technologies, including telephony, connectivity, and desktop applications.
• Are self-motivated, passionate, and determined, with a desire to overachieve.
• Are an excellent communicator with a passion for learning, ability to gain knowledge quickly in a fast-moving marketplace and share with audiences
• Identify and manage sales opportunities through the entire process, from investigation, demonstration, reviews and onboarding.
• Achieve and exceed the sales targets and revenue laid out in your compensation plan
• Create and implement partner account plans with each partner, which will set out sales and enablement plans and processes (sales, marketing, services and support)
• Co-ordinate with other PCI Pal teams to provide support on partner deals, for example, remote product demonstrations, discovery calls, on site meetings, etc
• Conduct account mapping sessions with partner sales teams to uncover and target key opportunities
• Participate in partner sales activities and events, including kick-offs, quarterly business reviews and regional meetings
• Develop new business opportunities by analysing and proactively targeting opportunities across different lines of business
• Deliver consistent and accurate sales forecast reports utilising Salesforce, for both direct and indirect business
• Represent the company at trade shows, industry events, and virtual sessions to include potential speaking engagements
• Keep up to date with advances in the customer experience/call center and card payments industries
• Any other tasks or duties as and when required to contribute to the overall success of the business

What we offer

• 25 days PTO
• Medical, dental and optical insurance cover
• An exciting and flexible working environment surrounded by friendly and committed co-workers
• "Work from anywhere" 2 weeks per year policy
• Reward, benefits and wellbeing hub (offering support, discounts, cashback and savings)
• Training and development opportunities
• Ad-hoc team events, incentives and competitions