Telesales Team Lead

Unispace; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

401k

Generous PTO

Career growth opportunities

Job summary

Unispace seeks a Telesales Team Leader to drive outbound lead generation and call-driven pipeline growth in the US market. You will lead a dedicated team of Business Development Executives, coaching them to engage US corporate decision-makers and set high-quality meetings for Account Developers.

The role emphasizes playbooks, messaging alignment, and cross-functional collaboration with Marketing and Regional Partnerships to optimize campaign flow and data integrity in Salesforce/HubSpot.

Qualifications

• Telesales Team Leadership: proven track record of supervising or leading inside/outbound sales teams.
• US B2B Market expertise: strong understanding of outbound lead generation and decision-maker engagement in corporate sectors.
• Outbound strategy & scripting: experience developing call strategies and qualification workflows.
• CRM proficiency: hands-on experience with modern CRM systems and sales engagement tools (Salesforce, HubSpot).
• Coaching & communication: ability to coach and motivate junior sales talent and collaborate with marketing.

Responsibilities

• Lead, mentor, and motivate a high-performing BD team focused on US outbound calling and opportunity creation.
• Execute targeted telesales campaigns across US sectors to drive qualified leads and set meetings.
• Manage KPIs: call volume, connection rates, and conversions; provide real-time coaching.

Skills

Telesales Leadership

US B2B Market

Outbound Strategy

CRM Proficiency

Coaching

Resilience

Tools

Salesforce

HubSpot

Job description

Our US Client Solutions team is looking for a Telesales Team Leader to join our growing team. Reporting directly to the Head of Sales, US, you will lead a dedicated team of Business Development Executives focused on outbound calling, prospect engagement, and generating high-quality leads for our Account Developers.

In this key operational leadership role at the top of the sales funnel, you will drive execution of our US sales strategy, refine outreach workflows, and ensure your team consistently identifies the right target accounts across US commercial markets, initiates meaningful conversations, and sets qualified meetings.

You see outbound outreach as a primary business driver, working hand-in-hand with US Account Developers, Regional Client Partnerships, and Marketing teams to fuel pipeline growth and elevate our brand presence across target US regions.

Responsibilities Include but are not limited to

• US Team Leadership & Coaching: Lead, mentor, and motivate a high-performing team of Business Development Executives focused on US market outbound calling, prospect engagement, and opportunity creation.
• Campaign Execution & Pipeline Growth: Execute targeted telesales campaigns across US commercial workplace sectors to drive qualified leads and set high-value meetings for US Account Developers.
• Performance Management & Daily Oversight: Establish and track daily/weekly KPIs around call volume, connection rates, and meeting conversions, providing real-time coaching, call reviews, and feedback.
• Playbooks & Messaging Alignment: Refine call scripts, value propositions, objection-handling guidelines, and outreach sequences tailored specifically to US corporate decision-makers and regional market dynamics.
• Cross-Functional Collaboration: Partner closely with US Account Developers, Regional Client Partnerships, and Marketing teams to align messaging, optimize campaign flow, and ensure seamless lead handoffs.
• CRM & Data Integrity: Monitor and optimize CRM usage (Salesforce/HubSpot) to ensure data accuracy, precise lead tracking, activity reporting, and actionable insights for sales leadership.
• Targeting & Account Qualification: Ensure the team targets key US industries, strategic accounts, and C-suite decision-makers while maintaining rigorous qualification standards for passed opportunities.
• Onboarding & Skill Progression: Support the recruitment, onboarding, and continuous professional development of junior BD Executives, building a strong talent pipeline and fostering a culture of persistence and excellence.

What Experience You'll Need

• Telesales Team Leadership: Proven track record of supervising, coaching, or leading inside sales or outbound business development teams within B2B or professional services.
• US B2B Market Expertise: Deep understanding of the US commercial market, outbound lead generation tactics, appointment setting, and decision-maker engagement in corporate organizations.
• Outbound Strategy & Scripting: Hands-on experience developing effective call strategies, tailored pitch frameworks, objection handling, and lead qualification workflows.
• Pipeline & CRM Proficiency: Solid knowledge of B2B sales pipelines and hands-on experience using modern CRM systems and sales engagement tools (Salesforce, HubSpot, etc.
• Coaching & Communication Skills: Strong ability to coach, motivate junior sales talent, elevate call quality, and collaborate effectively with internal sales and marketing stakeholders.
• Resilience & Drive: High energy, adaptability, and resilience to thrive and drive results within a fast-paced, target- driven commercial environment.

What We Offer:

In return, you will receive a very ccompetitive salary, strong commission scheme, and a generous benefits package. This includes a 401k, Generous PTO allowance, and career growth opportunities across our network. Unispace Group values its leaders and offers extensive rewards and recognition, professional career development, and a comprehensive Employee Value Proposition program focused

on physical and mental well-being.

We embrace flexible working arrangements, including hybrid working options that empower our employees to balance in-studio collaboration with remote work flexibility.