Channel Partner Manager

i-PRO; Utah; Hybrid; USD 70,000 - 90,000; Full time

Job summary

A technology solutions provider is seeking a professional to manage and grow a portfolio of dealer partners across the Western US. This role involves providing field support, delivering product education, and driving account-based growth strategies. Candidates should have a background in Business Management or Marketing, along with strong strategic thinking and communication skills. The position offers the opportunity to impact dealer performance significantly in a collaborative environment.

Qualifications

• Understanding of multiple products and services and their interoperability.
• Solid understanding of business, financials, and market needs.
• Ability to identify moderately complex solutions and value propositions.

Responsibilities

• Develop and manage a portfolio of dealers.
• Provide consistent field support and maintain dealer engagement.
• Own forecasting accuracy for dealer accounts.
• Deliver ongoing education and sales training.
• Support solution design with Sales Engineers.
• Serve as the primary contact for dealer needs.

Skills

Understanding of business and financials

Ability to articulate product portfolios

Strategic thinking

Leadership skills

Strong communication

Education

Bachelor’s degree in Business Management or Marketing

Job description

Purpose of the Job

The position is responsible for developing, managing, and growing a defined portfolio of Diamond and Sakura dealer partners. Acting as the primary point of contact, the CPM drives partner performance through field engagement, pipeline development, forecasting accuracy, and execution of account‑based growth strategies. This role partners closely with internal sales, K-12 business development manager, mission critical business manager, A&E consultant, retention team, and technical teams to enable dealer success, increase revenue, and ensure partners achieve and grow within their assigned tier levels. The territory will encompass Colorado, Utah, New Mexico, Wyoming, and Idaho.

Key Responsibilities

• Develop and manage a defined portfolio of Diamond and Sakura dealers.
• Provide consistent field support, including weekly engagement with assigned dealers.
• Own forecasting accuracy for assigned dealer accounts.
• Deliver ongoing product education and sales training for both new and existing offerings.
• Support solution design in partnership with Sales Engineers (SEs).
• Serve as the primary point of contact and “quarterback” for all dealer support needs.
• Maintain oversight of opportunities to ensure effective deal management and progression.
• Build trust and credibility across dealer organizations and internal cross‑functional teams.
• Drive pipeline management and pipeline development activities.
• Ensure dealers achieve and grow within their assigned tier level.
• Develop and execute account-based strategies aligned to dealer growth plans.

Education & Experiences

• Bachelor’s degree in Business Management, Marketing or related discipline preferred, but not required.
• Seasoned experience sales professional with an understanding of multiple products and services and their interoperability.

Skills & Knowledge

• Has a solid understanding of business, financials, markets, and the needs of the customer.
• Understands moderately complex solutions and how to identify the value proposition for each.
• Ability to articulate product portfolios and their connectivity for a solution.
• Resource Manager – Recognizes unspoken organizational constraints, evaluates available resources, and builds rapport to resolve issues and create solutions.
• Strategic Thinking – Understands the value of hardware, services, integration, software, and go‑to‑market partners within the overall customer proposition.
• Execute with Passion – Works independently, persists in pursuing goals, and undertakes actions to seize new business opportunities.
• Leadership – Promotes cooperation, fosters a shared vision, mentors peers, and builds trust within and across teams.
• Communications – Adapts presentation style, seeks feedback, and builds relationships to meet customer needs and improve processes.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.