Channel Partner Manager

Avoca AI; New York (NY); On-site; USD 160,000 - 220,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Office lunches

Dinner after hours

Commuter benefits

Standing desks

Tools provided

Job summary

Avoca AI is hiring a Channel Partner Manager to build and own a revenue-driving partnerships program with HVAC manufacturers, OEMs, and distributors. You will own relationships end to end, structure partnerships, and collaborate across Sales, RevOps, and Marketing to drive pipeline and ARR.

You’ll report to the Head of Partnerships in a fast-growing, in-office environment in New York, with benefits including daily lunches, equity, and a comprehensive compensation package.

Qualifications

• Experience building channel partnerships in home services or B2B tech sales.
• Proven track record of closing partnerships and generating revenue.
• Strong communication with field operators and executives.

Responsibilities

• Own a portfolio of partner relationships end to end from first conversation to signed partnership and revenue.
• Build partnerships across HVAC manufacturers, OEMs, distributors and territory managers.
• Structure partnerships with co-marketing, referrals, and joint events.
• Turn relationships into partner-sourced pipeline and ARR and own the numbers.
• Represent Avoca with partners and at industry events; travel as needed.
• Collaborate with Sales, RevOps, and Marketing to convert partnerships into closed business.

Skills

Channel partnerships

Relationship building

Commercial acumen

Communication

Job description

We build AI tools for the service pros running a $1 Trillion+ industry. They deserve software that works as hard as they do.

Our founders, Tyson and Apurva, grew up answering phones for their moms' businesses. They learned early that for small businesses, a missed call is a lost job.

We're building Avoca to help home service pros win every job and grow on their own terms.

Who's backing us

Backed by the investors defining the next era of AI and vertical software.

02

How we work

We're obsessed with our customers. We talk to them daily, sit with their teams, and build to solve their problems. We know the stakes. Fast pace is a given.

We meet customers where they are: flying out to their call centers and showing up at industry conferences.

Our Values

Customer Obsession

Seek team members who act decisively when encountering problems rather than dwelling on them.

Prioritizing collective success over individual ambitions.

Solutions Not Problems

Focus on making things better, especially given constant new challenges.

03

Come join us

Defining the AI front office for a $1 Trillion+ industry. 100 people and growing. Backed by top investors.

We're in Union Square together every day. Lunch on us, and benefits built to support the best work of your career.

The people at Avoca are the reason I'm here. Not the market, not the tech stack, the people. These are the people I call when things get hard, not about code, about life.

The people at Avoca are the reason I'm here. Not the market, not the tech stack, the people. These are the people I call when things get hard, not about code, about life. Rong Ye Software Engineering

I get to work alongside people who genuinely care about the product, each other, and the businesses we serve. Real trust, real ownership, and a team that celebrates wins together. Selling something that actually transforms how home services companies operate makes it easy to show up fired up every morning.

Avoca is the first company where I've felt like I'm on the cusp of something great. I've been at other startups, but I've never been around a more brilliant team, and I genuinely learn something new every day. We bring the same urgency our clients bring to their clients, and they feel it.

Avoca is the first company where I've felt like I'm on the cusp of something great. I've been at other startups, but I've never been around a more brilliant team, and I genuinely learn something new every day. We bring the same urgency our clients bring to their clients, and they feel it. Nina Udeagha Technical Account Manager

Everything you need to do your best work — and live a great life outside of it.

Health & Insurance

Comprehensive coverage, multiple plan options.

Disability & Life

Short and long-term disability fully covered.

Build wealth alongside the company.

Equity

Time Off

Recharge whenever you need to.

Flexible PTO

Unlimited time off plus 10 company holidays.

Paid time to bond with your new addition.

We feed you while you focus.

Work

Everything you need to ship great work.

Every tool you need, fully covered.

In-Office Culture

High trust, high ownership. We have each other's backs.

Commute

Transit and parking covered.

Late-Night Rides

Uber home on us.

Location

Address

55 5th Ave #1701, New York, New York , 10003

Full time

Location Type

On-site

Department

Partnerships

Compensation

At Avoca, we believe compensation should reflect the value people bring and set them up to share in what we're building. Our total compensation package includes a competitive base salary, equity, and a comprehensive benefits suite covering medical, dental, and vision insurance, a company-sponsored 401(k), flexible PTO, and daily in-office meals. Final compensation is determined by experience, skills, and qualifications, and our recruiting team will walk you through the full details as you move through the process.

About Avoca

Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.

We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 130+ employees in under two years across our NYC headquarters and Santa Barbara office.

In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.

ABOUT THE ROLE

We're hiring a Channel Partner Manager to build one of Avoca's most important revenue engines: partnerships with the HVAC manufacturers, OEMs, and distributors that sit upstream of every contractor. Avoca has established itself as the leading brand and AI partner in the home services industry through partnerships across several channels, and this role owns distribution through the OEM and supplier layer. These partnerships put Avoca in front of thousands of home services operators at once, with the credibility of brands they already know and trust.

You'll own a revenue goal and a portfolio of these relationships, from OEMs like Trane, Daikin, and Carrier to their distribution networks. You'll take partnerships end to end: finding the opportunity, structuring the relationship, and turning it into repeatable pipeline and revenue. This is a small, fast-moving team, so you'll wear many hats and help build the playbook as much as run it.

You'll report directly to the Head of Partnerships and work closely with leadership on our highest-priority partner initiatives.

WHAT YOU'LL DO

Own a portfolio of partner relationships end to end, from first conversation to signed partnership to revenue

Build partnerships across HVAC manufacturers, OEMs, distributors, and their territory managers, including the co-op programs that fund and shape how these partnerships work

Structure partnerships that create real distribution: co-marketing, referral motions, preferred-vendor positioning, joint events, and go-to-market

Turn relationships into measurable partner-sourced pipeline and ARR, and own those numbers

Represent Avoca with partners and at industry events, with travel as needed, heavier during conference season

Work closely with Sales, RevOps, and Marketing to convert partner introductions into closed business

WHAT YOU'LL BRING

Direct experience in the home services industry building channel partnerships with HVAC manufacturers and distributors like Trane, Daikin, Carrier, or Ferguson

Existing relationships you can activate quickly, with manufacturer channel leaders and distributor territory managers, plus an understanding of how co-op works

Experience with channel, co-marketing, or partner-sourced revenue motions

4+ years of professional experience, with 6 to 10 years the ideal range

A track record of building and closing partnerships or commercial relationships, not just managing existing ones

Strong commercial instinct and clear communication with both field operators and executives

High agency and pace: you build the playbook and move at the speed of a high-growth startup, not a legacy player

WHO YOU ARE

You know the home services world well enough to bring a point of view and a network with you, not build both from scratch

You're a relationship builder who's equally comfortable in the field and in a boardroom

You think in systems: you can look at a fragmented landscape and quickly see where the leverage is

You want to own a book of partnerships, carry a number, and shape what this function becomes

BENEFITS

Comprehensive medical, dental, and vision insurance

Company-sponsored 401(k) through Vestwell

Company-wide off-sites

Daily in-office lunch through Parkday

Dinner covered when working late

Commuter benefits and late-night rideshare

Standing desks and workspace accommodations available on request

All core tools and software provided

Compensation: The expected base salary for this role is $160,000-$220,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.

Why Avoca

At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.

Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.