Change Manager

Synergy Business Consulting, Inc.; Town of Florida (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Synergy Business Consulting, Inc. is seeking a Change Manager to serve as the primary contact for organizational adoption and transformation activities, starting with a Databricks rollout.

This role requires hands-onProsci/Kotter methodology experience and delivering associated artifacts, guiding multi-phase adoption waves across platforms and services. The candidate will lead adoption strategies, stakeholder engagement, and readiness assessments, while developing and maintaining Prosci

Qualifications

• Strong Prosci experience driving organizational change across large-scale technology initiatives.
• Experience developing and delivering Prosci deliverables like stakeholder analyses, communication plans, and adoption metrics.
• Proven ability to manage adoption, readiness, sponsorship, and resistance management plans.

Responsibilities

• Develop and execute adoption strategies, plans, and deliverables.
• Identify stakeholders, assess impact, and determine readiness for initiatives.
• Create and maintain Prosci deliverables including impact analyses and sponsor roadmaps.
• Establish adoption metrics and track utilization, proficiency, and business outcomes.
• Serve as the central liaison among stakeholders, business teams, and project teams.
• Maintain project communications, engagement materials, and knowledge repositories.
• Support communications, training, coaching, and readiness activities.
• Facilitate workshops, focus groups, and change champion networks.
• Track progress, risks, issues, dependencies, and overall program status.
• Support post-implementation adoption activities to ensure sustained outcomes.

Skills

Prosci methodology

Change management

Kotter methodology

Stakeholder management

Training plan development

Tools

SharePoint

Job description

Change Manager who can serve as the primary point of contact for organizational adoption and transformation activities across initiatives, beginning with our Databricks rollout. This is a true organizational change role requiring hands-on experience applying the Prosci/Kotter methodology and developing its associated deliverables—not simply a communications-focused resource. As our platform and service offerings continue to expand, this individual will support multiple phased rollouts and adoption waves over time.

We're looking for someone who can lead:

• Developing and executing adoption strategies, plans, and deliverables.
• Conducting stakeholder identification, impact assessments, and readiness assessments.
• Developing stakeholder engagement, sponsorship, and resistance management plans.
• Creating and maintaining Prosci deliverables, including impact analyses, stakeholder assessments, communication plans, training plans, coaching plans, sponsor roadmaps, readiness assessments, and adoption metrics.
• Establishing and tracking adoption, utilization, proficiency, and business outcome measures.
• Serving as the central liaison for stakeholders, business teams, and project teams.
• Managing and maintaining project communications and engagement materials.
• Updating and maintaining platforms, SharePoint sites, FAQs, knowledge repositories, and other adoption resources.
• Supporting communications, training, coaching, stakeholder engagement, and organizational readiness activities.
• Facilitating workshops, focus groups, change champion networks, and feedback sessions.
• Participating in team meetings and representing the adoption and engagement workstream.
• Tracking and reporting on activities, risks, issues, dependencies, and overall progress.
• Supporting post-implementation adoption activities to ensure sustained business outcomes.

***strong Prosci experience and a proven ability to drive organizational change in large-scale technology initiatives