Change Management Specialist

Harvey Nash; Chillicothe (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

Harvey Nash is seeking an Internal Change Management professional to partner with executives and project teams across the enterprise. The role focuses on guiding people, processes, and systems through change, while building compelling rollout communications and training materials.

You will facilitate meetings, influence senior leaders, and ensure consistent messaging across channels. This onsite role requires strong communication, strategy, and execution skills.

Qualifications

• 3–5 years in Organizational Change Management or related field.
• Bachelor’s degree preferred; two-year degree required.
• Open to Masters; prior consulting roles are welcome.

Responsibilities

• Maintain relationships with internal clients to understand upcoming change.
• Run working team meetings and facilitate discussions.
• Influence leadership to recognize the importance of change management.
• Write rollout communications after interviews and research.
• Design rollout materials in MS PowerPoint to support changes.
• Review communications for consistent messaging across channels.
• Coordinate change implementation plans and track progress.
• Gather perspectives using surveys, interviews, and focus groups.

Skills

Ability to lead without authority

Problem-Solving / Adaptability

Education

Two-year degree required

Bachelor’s degree preferred

Masters considered with 2–3 years experience

Tools

MS Word

MS PowerPoint

MS Excel

Job description

Reason/motivation for request:

• - Addition

Why Client?

“Whether it be ground-breaking products, best in class solutions or a lifelong career, you can build what matters to you at Client. With 150 locations in countries around the world, what you create at Client travels and helps people around the world. You can collaborate with the best minds in the industry, complete meaningful work and continuously grow and develop through our various opportunities. Here, you can do the work that matters.”

Why this Role?

- We are an internal change management office working with projects and executives across every division of the enterprise. No project or change is exactly the same, so we are adaptable, trusted guides to the organization.

Typical task breakdown:

• - Maintain relationship with internal clients to understand upcoming change (people, process, system, behavior, or culture changes)
• - Run working team meetings (facilitating while sharing screen)
• - Influence and guide changes, including convincing upper leadership to understand the importance of change management
• - Learn enough about the project through interviews and research to write rollout communications
• - Design materials in MS PowerPoint to support a change rollout
• - Review and edit communications to ensure consistent messaging across channels
• - Coordinate activities and ensure consistent and timely execution of change implementation plans
• - Use surveys, interviews, and focus groups to gather perspectives and measure change adoption

Interaction with team:

• - They will be provided a mentor to help them on-board and get up to speed. Then the mentor will work through project with them as needed until they are ready to take on the project alone

Team Structure

• - Four senior employees/specialists who serve as team leads, trainers, and project startup guides. Remaining work own internal customer relationships and drive own change plans.

Work environment:

• - Fully onsite( five days a week)

Education & Experience Required:

• - Years of experience: 3-5 years’ experience in Organizational Change Management, transformation leadership, or strategic communication
• - Degree requirement: Degree requirement: 2-year degree required, bachelor’s preferred; Open to Masters: 2- 3 years experience
• - Do you accept internships as job experience:
• - Are there past or additional job titles or roles that would provide comparable background to this role: Change Management consultant, communications representative, public relations specialist, program manager, executive coach

Top 3 Skills

(Required)

• - Ability to lead without authority
• - Problem-Solving / Adaptability

Additional Technical Skills

(Required)

• - Knowledge of computer software, such as MS Word, MS PowerPoint, MS excel, etc.
• - Knowledge of organizational change management principle
• - Bonus: Ability to share screen and make writing and design edits in real-time.

Soft Skills

(Required)

• - Strong in communication, execution, and leading without authority
• - Problem-Solving and Adaptability
• - Ability to work independently
• - Convince stakeholders
• - Presentation and workshop facilitation confidence
• - Job hoppers (multiple jobs in last few years)
• - Difficulty communicating concisely in verbal discussions.