Change Management Lead: Adoption & Learning Programs

AbbVie Inc.; Chicago (IL); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k) plan

Job summary

AbbVie Inc. is seeking a Change Management Specialist to lead and execute change-management plans for strategic initiatives within the RISE framework. You will partner with project teams, process owners, and sponsors to drive adoption and reinforce new ways of working.

The role emphasizes stakeholder mapping, communications, learning solutions, and measurement of readiness and adoption across diverse teams in the US. A collaborative, cross-functional environment is described.

Qualifications

• Bachelor’s degree preferred in communications, education, instructional design, organizational development, business, human resources, or related field.
• 3+ years’ experience in change management, organizational development, project management, communications, learning and development, business process improvement, or related discipline.
• Familiarity with learning, collaboration, content-management, survey, reporting, and project-management tools preferred.
• Experience supporting changes to processes, systems, roles, operating models, or ways of working.

Responsibilities

• Execute change-management strategies and plans for assigned initiatives, aligning stakeholder engagement, communications, learning, readiness, adoption, and reinforcement.
• Support or lead stakeholder mapping, change-impact assessments, readiness assessments, change-risk identification, and change-saturation monitoring.
• Translate assessment findings into audience-specific engagement, communication, learning, and reinforcement plans in partnership with the Manager and project team.
• Coordinate and facilitate focus groups, working sessions, awareness sessions, town halls, and other engagement activities to gather feedback and identify adoption barriers.
• Develop clear, engaging, audience-appropriate communications, presentations, executive updates, job aids, FAQs, success stories, and other change materials aligned with approved standards and brand guidelines.
• Support the design, development, coordination, and evaluation of eLearning, instructor-led, blended-learning, and performance-support solutions using approved tools and processes.
• Coordinate change champion/advocate activities, including enablement materials, feedback collection, communications, and issue escalation.
• Collect, analyze, and report readiness, participation, proficiency, adoption, feedback, behavior-change, and other relevant success metrics, identifying actions to improve adoption and reinforce new behaviors.
• Maintain integrated change-management deliverables, milestones, dependencies, risks, issues, and action items in alignment with project plans and governance requirements.
• Capture lessons learned, contribute reusable assets and case studies, and recommend improvements to change-management tools, templates, and ways of working.

Skills

Stakeholder engagement

Change management

Communication

Learning and development

Facilitation

Project coordination

Storytelling / presentation

Analytical thinking

Collaboration

Adaptability

Education

Bachelor's degree preferred in communications, education, instructional design, organizational development, business, human resources, or related field

Tools

Learning tools

Survey tools

Content-management tools

Reporting tools

Project-management tools

Job description

AbbVie Inc. is seeking a Change Management Specialist to lead and execute change-management plans for strategic initiatives within the RISE framework. You will partner with project teams, process owners, and sponsors to drive adoption and reinforce new ways of working.

The role emphasizes stakeholder mapping, communications, learning solutions, and measurement of readiness and adoption across diverse teams in the US. A collaborative, cross-functional environment is described.