Manager, Change Management

AbbVie Inc.; Chicago (IL); Hybrid; USD 120,000 - 160,000; Full time

Job summary

AbbVie is seeking a Change Management Manager to lead change-management delivery for a portfolio, collaborating with sponsors, project leaders, and stakeholders to develop readiness and adoption strategies. You will apply the AbbVie-wide RISE framework, oversee deliverables, coach practitioners, assess risks, and ensure benefits realization from inception through stabilization.

This role partners with executive sponsors and cross-functional teams to drive adoption, measure outcomes, and sustain

Qualifications

• Bachelor's degree preferred in organizational development, business, communications, education, human resources, psychology, or related field.
• 7+ years’ experience leading change management for complex, cross-functional, or enterprise initiatives.
• Experience advising senior leaders and project sponsors.
• Change-management certification preferred (e.g., Prosci, ACMP, or equivalent).

Responsibilities

• Lead change-management strategies and integrated plans for an assigned portfolio, program, or multiple complex initiatives from intake/inception through stabilization and benefits realization.
• Apply the RISE framework, tailoring stakeholder, impact, readiness, risk, communications, learning, adoption, and reinforcement activities to initiative needs.
• Partner with sponsors, project leaders, process owners, and functional leaders to establish ownership, activate sponsorship, resolve barriers, and sustain accountability.
• Conduct or oversee stakeholder, change-impact, readiness, risk, and change-saturation assessments across people, process, technology, and organizational dimensions.
• Coordinate integrated communications, training, engagement, change champion, and reinforcement plans, ensuring content is audience-centered, accessible, appropriately sequenced, and aligned to desired behaviors.
• Coach Specialists and coordinate cross-functional contributors, contractors, and vendors as applicable, providing initiative-level work direction without changing formal reporting relationships.
• Review deliverables for quality and alignment with standards, brand guidelines, accessibility expectations, and governance requirements.
• Define and monitor initiative-level measures for readiness, adoption, proficiency, behavior change, feedback, business outcomes, and benefits realization, using insights to address fatigue and improve adoption.
• Maintain leadership updates, adoption dashboards, risk escalations, decision materials, and success stories.

Skills

Change management experience

Stakeholder analysis

Facilitation

Executive communication

Influencing skills

Analytical/problem solving

Education

Bachelor’s degree preferred in organizational development, business, communications, education, human resources, psychology, or related field.

Job description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, Xand YouTube.

Job Description

Purpose:

The Change Management Manager leads change-management delivery for an assigned portfolio, program, or group of complex initiatives. This role partners with project leaders, sponsors, process owners, and functional stakeholders to develop and execute change strategies that support readiness, adoption, behavior change, reinforcement, and business outcomes. The Manager applies the AbbVie-wide RISE framework, oversees initiative-level deliverables, coaches change-management practitioners, identifies risks and barriers, and escalates portfolio-level issues to the Associate Director or Director. The role partners with stakeholders from project inception through implementation, stabilization, and benefits realization.

Responsibilities:

• Lead change-management strategies and integrated plans for an assigned portfolio, program, or multiple complex initiatives from intake/inception through stabilization and benefits realization.
• Apply the RISE framework, tailoring stakeholder, impact, readiness, risk, communications, learning, adoption, and reinforcement activities to initiative needs.
• Partner with sponsors, project leaders, process owners, and functional leaders to establish ownership, activate sponsorship, resolve barriers, and sustain accountability.
• Conduct or oversee stakeholder, change-impact, readiness, risk, and change-saturation assessments across people, process, technology, and organizational dimensions.
• Coordinate integrated communications, training, engagement, change champion, and reinforcement plans, ensuring content is audience-centered, accessible, appropriately sequenced, and aligned to desired behaviors.
• Coach Specialists and coordinate cross-functional contributors, contractors, and vendors as applicable, providing initiative-level work direction without changing formal reporting relationships.
• Review deliverables for quality and alignment with standards, brand guidelines, accessibility expectations, and governance requirements.
• Define and monitor initiative-level measures for readiness, adoption, proficiency, behavior change, feedback, business outcomes, and benefits realization, using insights to address fatigue and improve adoption.
• Maintain leadership updates, adoption dashboards, risk escalations, decision materials, and success stories.
• Contribute to capability governance, templates, service offerings, lessons learned, and continuous improvement, escalating systemic risks, dependencies, and resource constraints to the Associate Director or Director.

Qualifications

• Bachelor’s degree preferred in organizational development, business, communications, education, human resources, psychology, or related field.
• 7+ years’ experience leading change management for complex, cross-functional, or enterprise initiatives.
• Demonstrated experience developing and executing change strategies across people, process, technology, and organizational changes.
• Experience advising senior leaders and project sponsors.
• Experience with stakeholder analysis, change-impact assessment, readiness assessment, change-risk management, and adoption measurement.
• Experience leading or coordinating change practitioners, contractors, vendors, or cross-functional workstreams.
• Strong facilitation, executive communication, writing, presentation, and influencing skills.
• Ability to define practical measures of adoption, proficiency, behavior change, business outcomes, and benefits realization.
• Analytical, problem-solving, conceptual, and prioritization skills.
• Change-management certification preferred (e.g., Prosci, ACMP, or equivalent).

Key Stakeholders:

Director, IPMO; Associate Director, Change Management; executive sponsors; project and program leaders; process owners; functional leadership; IPMO/PMO; HR; Communications; Training/Learning; Specialists; change champions/advocates; external partners and vendors.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
• This job is eligible toparticipatein our long-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, and any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Company’s sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

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https://www.abbvie.com/join-us/reasonable-accommodations.html