Change Management & Communications Consultant

UST; Pittsburgh (Allegheny County); Sur place; USD 70 000 - 100 000; Plein temps

Résumé du poste

UST is seeking an experienced Change Management & Communications Consultant to support organizational transformation initiatives in the United States. The role emphasizes hands-on change management, stakeholder engagement, impact assessment, and communications development.

You will conduct impact assessments, perform stakeholder analysis, and create executive-friendly communications and materials to drive adoption and readiness across projects.

Qualifications

• 2+ years of professional experience in Change Management or related roles.
• PROSCI or CCMP certification, or equivalent.
• Experience conducting Change Impact Assessments.
• Experience performing Stakeholder Analysis and Stakeholder Management.
• Experience developing clear, executive-friendly communications.
• Strong PowerPoint and presentation-development skills.
• Ability to work independently and manage multiple priorities.

Responsabilités

• Conduct Change Impact Assessments to identify stakeholder effects.
• Perform Stakeholder Analysis to identify groups and communication needs.
• Develop and execute change communication plans aligned with projects.
• Create clear, engaging communications and materials.
• Support stakeholder engagement throughout the change lifecycle.
• Translate complex information into understandable communications for leaders and users.
• Drive awareness, understanding, adoption, and readiness for changes.
• Manage multiple change activities in a fast-paced environment.
• Maintain change-management plans and calendars.
• Track activities and ensure deliverables meet timelines.

Connaissances

Change management

Organizational change management

Stakeholder analysis

Stakeholder management

Communications development

PowerPoint/presentation development

Written and verbal communication

Outils

PowerPoint

Description du poste

Change Management & Communications Consultant

The Role

UST is searching for an experienced Change Management & Communications Consultant to support organizational and business transformation initiatives. The ideal candidate will have hands‑on experience in change management, stakeholder engagement, change impact assessment, and communications development.

What You’ll Do

• Conduct Change Impact Assessments to identify how proposed business, process, technology, or organizational changes may affect stakeholders.
• Perform Stakeholder Analysis to identify key stakeholder groups and understand their communication and change-management needs.
• Develop and execute change communication plans aligned with project objectives.
• Create clear, engaging, and visually effective communications, presentations, announcements, and other change materials.
• Support stakeholder engagement and management throughout the change lifecycle.
• Partner with project teams and business stakeholders to understand upcoming changes and translate complex information into easily understandable communications.
• Help drive awareness, understanding, adoption, and readiness for organizational changes.
• Manage multiple change and communication activities simultaneously in a fast-paced environment with competing priorities.
• Work effectively within ambiguous or evolving project environments.
• Maintain change-management plans, communication calendars, stakeholder assessments, and related project deliverables.
• Track change-management activities and ensure deliverables are completed according to project timelines.

What You Need

• 2+ years of professional experience in Change Management, Organizational Change Management, Change Communications, or a related role.
• PROSCI certification, CCMP certification, or equivalent Change Management certification.
• Hands‑on experience with:
• Change Impact Assessments
• Stakeholder Analysis
• Stakeholder Management
• Communications Development
• Excellent written and verbal communication skills.
• Strong ability to develop visual and executive-friendly communications.
• Ability to take direction and subsequently operate independently.
• Comfortable working with ambiguity and changing requirements.
• Ability to work effectively in a fast-paced project environment with competing priorities.
• Strong time-management, planning, and organizational skills.
• Preferred Skills:
• Experience supporting large-scale business, technology, or organizational transformation initiatives.
• Experience developing communications for different levels of stakeholders, including leadership and end users.
• Strong PowerPoint and presentation-development skills