Chandler Steakhouse Host - MGM Springfield

MGM Resorts International; Springfield (MA); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Free meals

Hotel/entertainment discounts

Professional development

Volunteer opportunities

Job summary

MGM Resorts International in Springfield, MA, invites you to join Chandler Steakhouse as a Host Person. Greet guests warmly, assist with reservations, and help maintain a clean, welcoming dining area to start every guest experience on a high note.

This part-time role offers $18.45 per hour to start, with meals provided, discounts across hotel and entertainment, and development opportunities within MGM Resorts' diverse teams. Prior dining host experience preferred.

Qualifications

• 2+ years of dining host experience preferred.
• Part-time schedule Tue-Thu 3:30pm/4:30pm–10:15pm and Fri–Sat 3:30pm/4:30pm–11:15pm.
• Excellent guest service and teamwork encouraged.

Responsibilities

• Greet guests warmly and manage reservations.
• Keep dining area clean, organized and stocked.
• Relay guest needs to kitchen and management.
• Monitor guest queues and seating readiness.
• Ensure menus are current and well maintained.

Skills

Customer service

Hospitality

Communication

Job description

Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Host Person, you’ll greet guests with warmth and professionalism, ensuring their experience starts on a high note while keeping our dining area clean, organized, and fully stocked. You'll be a key player in creating exceptional dining experiences and supporting our amazing team. Join us and be the friendly face that makes guests feel welcome as soon as they enter Chandler Steakhouse!

THE STARTING RATE:

$18.45 per hour

THE DAY-TO-DAY:

• Communicate with Restaurant Reservations regarding special orders, cake orders, and requests, conveying all necessary information to management.
• Maintain knowledge of daily activities, in-house groups, house count, table assignments, room capacity, hours of operation, price range, and dress code.
• Greet guests promptly as they enter the restaurant and manage the reservation book, keeping an accurate count of reservations.
• Ensure menus are current and in good condition by replacing poor-quality menus and updating inserts as needed.
• Relay guest needs to the kitchen and management, and inform management of guest feedback to ensure smooth operations and quality service.
• Frequently check on guests waiting to be seated to provide reassurance that their tables are being prepared.
• Monitor cleanliness, sanitation, and organization of assigned work areas, and handle the podium and phone forwarding at the end of shifts.

THE IDEAL CANDIDATE:

2+ Years of prior dining host experience in a restaurant is preferred

• Willing and able to work Part-time on Tuesdays-Thursdays from 3:30pm/4:30pm -10:15pm and Fridays-Saturdays from 3:30pm/4:30pm -11:15pm

THE PERKS & BENEFITS:

• Free meals in our employee dining room.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Pay Rate

The rate for this role is: $18.45 This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire. Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.

We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.

MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at [e-mail]

We are an Equal Opportunity Employer.

We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain.