Chamber Operations & Member Services Coordinator

CenterState Corporation; City of Oswego (NY); On-site; USD 26,000 - 29,000; Full time

Job summary

The Greater Oswego-Fulton Chamber of Commerce (GOFCC) seeks a GOFCC Coordinator to support day-to-day operations, member renewals and records in Salesforce, event coordination, and office administration. The role is in-office with a focus on member services and calendar management for the Executive Director.

The position emphasizes strong organizational and communication skills, with a typical full-time schedule Monday–Friday, 8:30 a.m.

Qualifications

• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication abilities.

Responsibilities

• Maintain and update the member database in Salesforce with accurate information.
• Be the first point of contact in the office for visitors, members, and prospective members.
• Address member inquiries and provide prompt support in person and by phone.
• Represent the organization at events to ensure a positive member experience.
• Coordinate new member onboarding and renewal processing in Salesforce.
• Perform daily administrative tasks including call management and email coordination.
• Handle invoicing, payments, and collections of dues and program fees.
• Prepare meeting agendas, minutes, and reports as needed.
• Schedule leadership calendar, arrange meetings, and manage event set ups.
• Maintain records for GOFCC initiatives and programs.
• Assist with producing reports on member engagement and GOFCC programs.
• Run engagement reports from Salesforce as requested.
• Support GOFCC Anchor Events and community activities.
• Assist with planning and executing GOFCC events and farmers markets.

Skills

Organizational skills

Written communication

Verbal communication

Customer service

Tools

Salesforce

Job description

The Greater Oswego-Fulton Chamber of Commerce (GOFCC) seeks a GOFCC Coordinator to support day-to-day operations, member renewals and records in Salesforce, event coordination, and office administration. The role is in-office with a focus on member services and calendar management for the Executive Director.

The position emphasizes strong organizational and communication skills, with a typical full-time schedule Monday–Friday, 8:30 a.m.