Chamber Operations & Member Services Coordinator

Centerstate Corporation for Economic Opportunity; City of Oswego (NY); On-site; USD 26,000 - 29,000; Full time

Job summary

The Centerstate Corporation for Economic Opportunity seeks a GOFCC Coordinator to support the Greater Oswego-Fulton Chamber of Commerce. The role centers on member renewals, records in Salesforce, calendar management for the Executive Director, and general team support in a fast-paced office setting. Key duties include member services, event support, and communications, with hours Monday–Friday 8:30 a.m.

to 5 p.m. Evening and weekend events are possible.

Qualifications

• Minimum of 3 years' experience in a professional office setting.
• Proficiency in Microsoft Office Suite and social media platforms.
• Working knowledge of general office equipment.

Responsibilities

• Maintain and update the member database in Salesforce to ensure accurate and current information.
• Serve as the first point of contact in office for visitors, members, and prospective members, providing professional and courteous customer service.
• Address and resolve member and non-member inquiries, providing prompt support both in office and via phone.
• Represent the organization at scheduled events, ensuring a positive experience for members and attendees.
• Coordinate new member onboarding and renewal processing in Salesforce to ensure a positive member experience, providing chamber resources and information in a timely manner.
• Perform daily administrative tasks, including call management, email coordination, and office supply maintenance.
• Handle financial transactions, including invoicing, payment processing, and collections on outstanding member dues and program fees.
• Prepare and distribute meeting agendas, minutes, and reports as needed.
• Assist with planning, organizing, and executing GOFCC community and networking events.
• Staff GOFCC Farmers Markets as needed, assisting with vendor check-in, SNAP/EBT transactions and market logistics.
• Assist with routine website and social media updates related to GOFCC programs and member announcements.

Skills

Organizational skills

Communication

Multitasking

Salesforce

Tools

Salesforce

Microsoft Office

Job description

The Centerstate Corporation for Economic Opportunity seeks a GOFCC Coordinator to support the Greater Oswego-Fulton Chamber of Commerce. The role centers on member renewals, records in Salesforce, calendar management for the Executive Director, and general team support in a fast-paced office setting. Key duties include member services, event support, and communications, with hours Monday–Friday 8:30 a.m.

to 5 p.m. Evening and weekend events are possible.