Chaldean Video Medical Interpreter

Martti; United States; On-site; USD 34,000 - 62,000; Full time

Job summary

A medical interpretation service is seeking qualified Chaldean Video Medical Interpreters to work remotely from any U.S.-based location. You'll facilitate clear communication between healthcare providers and LEP patients, ensuring cultural competence. The role requires at least 1 year of remote medical interpreting experience and 40+ hours of training. A HIPAA-compliant workspace and a high-speed internet connection are essential. Join us to support both healthcare and educational settings effectively.

Qualifications

• 1 year of remote medical interpreting experience required.
• 40+ hours of interpreter training needed.
• Medical interpretation certification preferred.
• Medical interpretation certification preferred.
• Documented fluency in English and at least one other language.
• Equal command of medical, educational, and social service terminology in both languages.
• Knowledge of the NCIHC Code of Ethics and Standards of Practice.
• Strong customer service, interpersonal, and problem-solving skills.
• Ability to learn and operate proprietary and common software tools.

Responsibilities

• Interpret accurately for healthcare providers and LEP patients.
• Maintain strict confidentiality per HIPAA.
• Participate actively in a team-oriented environment.
• Adhere to Equiti’s quality policy and promote excellent customer service to clients and patients.
• Establish and maintain positive, professional interactions with all users.
• Act as a cultural broker when needed to clarify cultural nuances or misunderstandings.
• Demonstrate camera awareness during VRI sessions, ensuring proper posture, voice projection, and presence.
• Maintain required certifications and continue professional development.
• Adapt to changing technology, platforms, and protocols as needed.
• Participate actively in a team-oriented, fast-paced environment.

Skills

Remote medical interpreting experience

Customer service skills

Problem-solving skills

Fluency in English and another language

Critical thinking

Education

High School Diploma or GED

Tools

Proprietary software tools

Job description

**Summary**Description**Job Summary**Equiti is seeking qualified Chaldean Video Medical Interpreters to work remotely from any U.S.-based location. As a vital member of our interpretation team, you will facilitate clear, accurate, and culturally competent communication between healthcare providers and Limited English Proficient (LEP) patients. You will serve as a professional conduit for information and, when appropriate, a cultural broker to ensure full understanding. Interpreters support both healthcare and educational settings via audio and video modalities.**Essential Responsibilities*** Interpret accurately and completely between source and target language for hospitals, clinics, and other facilities nationwide.* Ensure full comprehension by adjusting register as needed for the LEP patient.* Maintain strict confidentiality in accordance with HIPAA and professional standards.* Adhere to Equiti’s quality policy and promote excellent customer service to clients and patients.* Establish and maintain positive, professional interactions with all users.* Act as a cultural broker when needed to clarify cultural nuances or misunderstandings.* Demonstrate camera awareness during VRI sessions, ensuring proper posture, voice projection, and presence.* Maintain required certifications and continue professional development.* Adapt to changing technology, platforms, and protocols as needed.* Participate actively in a team-oriented, fast-paced environment.* Perform other duties as assigned.**Knowledge, Skills, and Abilities*** High School Diploma or GED required.* Minimum 1 year of experience in remote medical interpreting (required).* 40+ hours of interpreter training (e.g., Bridging the Gap or equivalent).* Medical interpretation certification (e.g., CMI, CHI) preferred.* Documented fluency in English and at least one other language.* Equal command of medical, educational, and social service terminology in both languages.* Proven understanding of the NCIHC Code of Ethics and Standards of Practice.* Strong customer service, interpersonal, and problem-solving skills.* Proven ability to learn and operate proprietary and common software tools.* Ability to adjust interpretation register appropriately.* Demonstrated critical thinking and a teamwork mindset.* Experience serving individuals from diverse cultural and socio-economic backgrounds.**Technical Requirements*** A HIPAA-compliant home workspace (chair, desk, privacy).* Dedicated, high-speed wired internet (no Wi-Fi): + Minimum Download Speed: 10 Mbps + Minimum Upload Speed: 3 Mbps + Latency: ≤ 100ms + Jitter: ≤ 30ms + Packet Loss: ≤ 1%* Company-provided laptop computer running Windows 10+ with a minimum of 8GB RAM (no tablets or phones).* Company-provided noise-cancelling USB-wired headset with built-in microphone (no Bluetooth/wireless).