CFBU Coordinator

Socket.dev

Chicago (IL)

On-site

USD 52,000 - 70,000

Full time

4 days ago

Be an early applicant

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

Chicago Public Schools seeks a full-time CFBU Coordinator to conduct educational outreach to CPS families, staff, and communities to increase enrollment and utilization of Medicaid, SNAP, and TANF. The role coaches schools on systems for health services access and connects students to internal and external resources.

The position requires a high school diploma (Bachelor’s preferred), strong communication skills, and ability to work in a fast-paced, collaborative CPS environment with occasional

Qualifications

High school diploma or GED required.
Bachelor’s degree from an accredited college or university preferred.

Responsibilities

Complete a minimum of 25 household SNAP, Medicaid, CHIP, and TANF applications per month.
Conduct virtual and in-person outreach for parents and staff across CPS schools.
Collaborate with schools to ensure Medicaid Designee presence.
Build partnerships with community organizations and state agencies.
Develop and operationalize processes to support enrollment, engagement, and utilization of care improvements.

Skills

Multilingual communication

Public speaking

Organization

Team collaboration

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Google Suite

Microsoft Excel

Word

PowerPoint

Job description

Chicago Public Schools (CPS) is a district on the rise, serving over 325,000 students in 500+ schools and employing over 45,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. Aligned with our transformed philosophy, we are steadfastly focused on ensuring that the District provides resources equitably to support every student, every school, and every community. Six core values guide the work we do every day for our students – student-centered, whole child, equity, academic excellence, community partnership, and continuous learning. Each role in the district supports our vision that every student deserves a rigorous, joyful, and equitable learning experience.

The Office of Student Health and Wellness (OSHW) aims to eliminate health-related barriers to learning and advance health equity in Chicago. CPS is committed to addressing barriers to student health and wellness and providing education, programs, and activities that help improve the quality of life for students attending our schools. OSHW also strives to decrease health disparities within the district through the coordination of school health programs and student health services.

Job Summary

Reporting to the Program Manager, the Children and Family Benefits Unit (CFBU) Coordinator is responsible for conducting educational outreach to CPS families, staff, and community members to increase enrollment, engagement, and utilization (EEU) of Social Services, including but not limited to Medicaid, Supplemental Nutrition Assistance Program (SNAP), and Temporary Assistance for Needy Families (TANF). They provide frontline support and coach schools in developing systems to address the health and wellness needs of students and the school community, including connecting students with appropriate internal and external health services. This is a full-time, exempt position that will be paid for time worked on a salary basis.

The Children and Family Benefits Unit Coordinator will be held accountable for the following responsibilities:

Complete a minimum of 25 household SNAP, Medicaid, CHIP, and TANF applications per month.
Conduct virtual and in‑person school technical assistance presentations and community-based outreach for parents and staff at all schools within an assigned network, as the primary contact on Medicaid and SNAP program enrollment, navigation of social service resources, providing health care knowledge, and information on public benefit rights, eligibility, and renewal for CPS families
Collaborate with all schools within an assigned network to ensure they have a Medicaid Designee.
Cultivate and maintain partnerships with community‑based organizations and state agencies at the local level such as the Illinois Department of Healthcare and Family Services (IDHFS) and the Illinois Department of Human Services (IDHS).
Work with Senior CFBU Coordinators and CFBU Team Leads to develop and operationalize sustainable processes to support functional enrollment, engagement, and utilization of care improvements for the OSHW.
Responds to and completes tasks relevant to OSHW business processes per the request of management, such as covering hotline response during periods of high call volume, disease response support, or as requested by leadership.
Other duties as assigned.

In order to be successful and achieve the above responsibilities, the Children and Family Benefits Unit Coordinator must possess the following qualifications:

Education Required:

High school diploma or GED equivalent required
Bachelor’s degree from an accredited college or university preferred

Experience Required:

Minimum of two (2) years of experience working with healthcare education, in a school setting, or with public benefits programs.
Experience in All Kids, Medicaid, and the SNAP programs is preferred.

Other Requirements:

Must have access to reliable transportation or access to public transportation to travel to various locations within the City of Chicago is required
Evening and weekend work is required as needed

Knowledge, Skills and Abilities:

Multilingual preferred (English, Spanish, Chinese, Hindi, Polish, Arabic, American Sign Language, etc.)
Knowledge of Chicago’s communities and the social determinants of health.
Exceptional writing, verbal, and interpersonal skills, including public speaking.
Able to work in a fast‑paced environment independently, function effectively, and collaboratively work in a team environment with other CPS departments, with a high level of personal investment in contributing to the priorities of the organization as a whole.
Ability to work with minimum supervision.
Excellent organizational skills and ability to effectively multi‑task.
Possess integrity and tact when dealing with confidential information and sensitive situations.
Must be proficient with the use of computers and software, including but not limited to: Google Suite, Microsoft Excel, Word, and PowerPoint.

Conditions of Employment

As a condition of employment with the Chicago Public Schools (CPS), employees are required to:

Establish/Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part‑time positions; however, all CPS employees must be residents of Illinois.

Benefits:

Health & Wellness: Your Care, Your Choice

CPS is committed to providing comprehensive health coverage to our employees and their eligible dependents. You'll have access to a variety of choices to best fit your needs:

Medical Plan Options

Pharmacy

Dental

Vision

Behavioral Health & EAP

Employee Wellness Program

Financial Security: Planning for Today and Tomorrow

We understand the importance of financial stability, which is why CPS offers strong retirement and savings options:

Basic Life Insurance

Life and Disability Insurance

Pension Plans

Supplemental Retirement Plans (403(b) and 457(b))