Certified Referrals EPIC Analyst - Information Tech (Days)

Tanner Health; Carrollton (IN); On-site; USD 70,000 - 95,000; Full time

Job summary

Tanner Health is seeking an Analyst III who will serve as the primary support contact for the application. The role involves troubleshooting tickets and handling project assignments for specified application areas, while maintaining deep knowledge of the organization’s policies, procedures, and business operations.

The ideal candidate has a strong background in Epic certifications, relevant IT analyst ladder credentials, and a commitment to staying current with required training and

Qualifications

• High School Diploma or GED.
• Three years of related experience.
• Epic certification in area of support preferred and must be kept current.
• Bachelor’s degree preferred.
• Additional Epic certifications or badges preferred but not required.
• Analyst level qualifications per IT Analyst Ladder policy.

Responsibilities

• The Analyst III is the primary support contact for the application.
• They troubleshoot tickets and manage project assignments for their application areas.
• They must be knowledgeable about the organization’s policies, procedures, and business operations.

Skills

Ticket troubleshooting

Project assignments

Policy procedures

Education

Epic certification in area of support

Bachelor's degree preferred

Additional Epic certifications/badges preferred

IT Analyst Ladder policy qualifications

Job description

The Analyst III is the primary support contact for the application. They troubleshoot tickets, work project assignments for their application areas and must be very knowledgeable about the organization's policies, procedures, and business operations.

Required Knowledge & Skills

Education: High School Diploma or GED

Experience: Three years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.

Qualifications

• Current Epic certification(s) or accreditation in area of support is preferred. Epic certification in other areas may be considered initially. If Epic certification(s) in area of support has lapsed, certification(s) related to area of support must be achieved during first 90 days. Epic certification(s) in area of support must be kept current, completing NVT (new version training) and re-certification as required.
• Bachelors Degree preferred.
• Additional Epic Certifications or Accreditations and Badges preferred but not required.
• Analyst level and role specific qualifications outlined in the Information Technology Analyst Ladder policy.