Epic Applications Analyst III: Certified & Troubleshooter

Tanner Health; Carrollton (IN); On-site; USD 70,000 - 95,000; Full time

Job summary

Tanner Health is seeking an Analyst III who will serve as the primary support contact for the application. The role involves troubleshooting tickets and handling project assignments for specified application areas, while maintaining deep knowledge of the organization’s policies, procedures, and business operations.

The ideal candidate has a strong background in Epic certifications, relevant IT analyst ladder credentials, and a commitment to staying current with required training and

Qualifications

• High School Diploma or GED.
• Three years of related experience.
• Epic certification in area of support preferred and must be kept current.
• Bachelor’s degree preferred.
• Additional Epic certifications or badges preferred but not required.
• Analyst level qualifications per IT Analyst Ladder policy.

Responsibilities

• The Analyst III is the primary support contact for the application.
• They troubleshoot tickets and manage project assignments for their application areas.
• They must be knowledgeable about the organization’s policies, procedures, and business operations.

Skills

Ticket troubleshooting

Project assignments

Policy procedures

Education

Epic certification in area of support

Bachelor's degree preferred

Additional Epic certifications/badges preferred

IT Analyst Ladder policy qualifications

Job description

Tanner Health is seeking an Analyst III who will serve as the primary support contact for the application. The role involves troubleshooting tickets and handling project assignments for specified application areas, while maintaining deep knowledge of the organization’s policies, procedures, and business operations.

The ideal candidate has a strong background in Epic certifications, relevant IT analyst ladder credentials, and a commitment to staying current with required training and