Certified Pharmacy Technician - Phone Support (Outbound)

Onco360 Oncology Pharmacy; Scottsdale (AZ); A distancia; USD 44.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

401k with match

Paid Time Off

Paid Holidays

Tuition Reimbursement

Life insurance

Short and long-term disability

Paid Volunteer Day

Floating Holiday

Referral Incentive

Descripción de la vacante

Onco360 Oncology Pharmacy is hiring for a full-time remote role after onsite training in Scottsdale, AZ. Starting pay is $21/hour with $3/hour weekend differential. A $5,000 sign-on bonus is offered for hires before Dec 28, 2026, plus quarterly incentives and a $500 credential bonus.

The role supports providers and patients by phone, coordinating refills, handling prior authorizations, and contacting insurance. Benefits include health, 401(k), PTO, tuition reimbursement, and more.

Formación

• High school diploma or equivalent.
• Pharmacy technician license/registration required by state law.
• Pharmacy Technician: 1+ years experience.
• PTCB Certification or Registered Pharmacy Technician preferred.

Responsabilidades

• Assist health care providers and patients by phone; answering questions and requests.
• Coordinate medication refill deliveries with patients and physician offices.
• Work with Insurance companies regarding rejected claims and prior authorizations.
• Serve as a primary contact for calls to patients and physicians.

Conocimientos

Interpersonal skills

Verbal communication

Written communication

Customer service

Independent worker

Organizational skills

Attention to detail

Typing skills

Educación

High school or equivalent

Herramientas

Licensed/registered pharmacy technician

Descripción del empleo

Our specialty pharmacy is located in Scottsdale, AZ. This is a full time, remote opportunity - after onsite training period.

Starting salary from $21.00 an hour and up - w e also offer $3.00/HR shift differential for WEEKEND schedules.

Schedule: Mon - Fri 8:30am to 5pm MST in spring/summer, with shift to 9:30am to 6pm MST in fall/winter

Sign-On Bonus: $5,000 for employees starting before December 28th , 2026.

We offer quarterly incentive bonuses as well as a $500 bonus for technicians to obtain their CPhT and/or CPhT-ADV credentials.

This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currently have Full Time positions available on our phone support team.

We offer a variety of benefits including:

• Medical; Dental; Vision
• 401k with a match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Company paid benefits – life; and short and long-term disability
• Paid Volunteer Day
• Floating Holiday
• Referral Incentive

As a member of our Outbound Phone Support team, you will:

• Assist health care providers and patients by phone; answering questions and requests.
• Communicate with patients and physician office staff to coordinate medication refill deliveries.
• Work with Insurance companies regarding rejected claims and prior authorizations.
• Serve as a primary contact for calls to patients and physicians.

To be successful in this role, you will need:

• Good interpersonal skills
• Excellent verbal, written and customer service skills
• Ability to work independently, meet deadlines and be flexible
• Good organizational skills and detail oriented
• Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology
• Ability to perform tasks accurately and efficiently when inputting information
• Licensed/registered pharmacy technician or as required by state law
• Basic math and analytical skills
• Intermediate typing/keyboarding skills

Required education:

• High school or equivalent

Required experience:

• Pharmacy Technician: 1+ years

Desired license or certification:

• PTCB Certification
• Registered Pharmacy Technician

Onco360, a closed-door specialty pharmacy, is seeking compassionate professionals who have an outstanding skillset in customer service. We are looking for certified pharmacy technicians who strive to go above and beyond for our patients and are confident speaking with patients and providers on the phone.

#OncoPhone1

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