Certified Pharmacy Technician — Patient Support & Adherence

RXinsider LTD.; Portland (OR); On-site; USD 39,000 - 50,000; Full time

Benefits offered by this job

Sign-on bonus

Competitive pay

Job summary

Shields Health Solutions in Portland, OR seeks a Certified Pharmacy Technician (CPhT) to provide hands-on support to patients and pharmacists, delivering a full continuum of medication adherence care. The ideal candidate is nationally certified, registered with the state, and has 1+ years of experience (5+ years preferred).

You will interpret prescriptions, assist with insurance matters, maintain inventory, and communicate with patients by phone to support medication awareness.

Qualifications

• Must be nationally certified as a CPhT and registered with the state.
• 1+ years experience as Pharmacy Technician; 5+ years preferred.
• High school diploma or GED required.

Responsibilities

• Interpret and enter prescriptions.
• Clarify prescription orders with pharmacist and/or clinician as appropriate.
• Label and fill prescriptions for pharmacist verification.
• Perform pharmaceutical calculations.
• Identify medications requiring special storage/handling (hazardous/refrigerated).
• Identify and assemble supplies for medications (sharps, needles, swabs, Band-Aids).
• Prepare medication for delivery to patients and departments.
• Answers, resolves, and triages inbound inquiries.
• Provide outbound therapy/medication adherence check-ups.
• Secure refill prescriptions.
• Resolve insurance related issues and assist with financial assistance.
• Maintain pharmacy inventory including drug ordering and receiving.
• Communicate with patients by phone to assist with medication awareness.
• Input data, adjudicate test claims, and plan follow-ups.
• Manage and update data using database applications.
• Apply observations to improvements in productivity and service.
• Identify trends, resolve problems, recommend improvements, implement change.
• Participate in process improvement initiatives.
• Act as a value-added partner to stakeholders; protect confidentiality.
• Maintain knowledge through education; review publications and networks.

Skills

Phone skills

MS Office

Excel

Word

Database skills

Organizational skills

Interpersonal skills

Education

High school diploma or GED

CPhT certification

Job description

Shields Health Solutions in Portland, OR seeks a Certified Pharmacy Technician (CPhT) to provide hands-on support to patients and pharmacists, delivering a full continuum of medication adherence care. The ideal candidate is nationally certified, registered with the state, and has 1+ years of experience (5+ years preferred).

You will interpret prescriptions, assist with insurance matters, maintain inventory, and communicate with patients by phone to support medication awareness.