Certified Specialty Pharmacy Technician — Adherence & Support

Socket.dev; Cleveland (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Shields Health Solutions is seeking a Certified Pharmacy Technician (CPhT) to provide integrated support to patients and pharmacists, delivering comprehensive medication-adherence care in a fast-growing specialty pharmacy service.

The role requires national certification, state registration, and 1+ year of experience. You will handle prescriptions, insurance issues, and patient communication while maintaining confidentiality and accuracy in a dynamic team environment.

Qualifications

• Nationally certified as a Pharmacy Technician (CPhT) and registered in the state.
• 1+ year of pharmacy technician experience required; 5+ preferred.
• High school diploma or GED required.
• Solid computer skills with MS Office.

Responsibilities

• Interpret and enter prescriptions.
• Clarify orders with pharmacist.
• Label and fill prescriptions for verification.
• Handle insurance issues and patient financial forms.
• Maintain pharmacy inventory and ordering.
• Provide medication adherence support via outbound calls.
• Communicate with patients by phone regarding medications.
• Ensure data accuracy and privacy compliance.

Skills

Phone skills

Microsoft Office

Data entry

Attention to detail

Education

High school diploma or GED

Certified Pharmacy Technician (CPhT)

Tools

Pharmacy software

Electronic health records

Job description

Shields Health Solutions is seeking a Certified Pharmacy Technician (CPhT) to provide integrated support to patients and pharmacists, delivering comprehensive medication-adherence care in a fast-growing specialty pharmacy service.

The role requires national certification, state registration, and 1+ year of experience. You will handle prescriptions, insurance issues, and patient communication while maintaining confidentiality and accuracy in a dynamic team environment.