Certified Pharmacy Technician

Hy-Vee; South Saint Paul (IA, MN); On-site; USD 30,000 - 45,000; Full time

Job summary

Hy-Vee is seeking a Certified Pharmacy Technician to provide exceptional customer service and assist pharmacists in a fast-paced retail environment. The ideal candidate will be certified, possess a high school diploma, and have strong problem-solving skills. Join us to deliver a helpful smile in every aisle!

Qualifications

• Certification as a pharmacy technician through a recognized national program.
• Preferred prior experience as a pharmacy technician or clerk.

Responsibilities

• Provides prompt, efficient, and friendly customer service.
• Assists pharmacists in preparing and dispensing prescription medications.
• Handles insurance claims and processes prescription orders.

Skills

Logical/scientific problem-solving skills

Customer-focused

Education

High school diploma or equivalent

Certification as a licensed pharmacy technician

Job description

Additional Considerations (if any):

At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle,” and those smiles come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

• Job Title: Pharmacy Technician - Certified
• Department: Pharmacy
• FLSA: Non-Exempt

General Function:

Provides prompt, efficient, and friendly customer service. Assists pharmacists in preparing and dispensing prescription medications. Must be licensed through a national certification program as a pharmacy technician.

Core Competencies:

• Partnerships
• Growth mindset
• Results-oriented
• Customer-focused
• Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Health Wellness & Home, Store Operations, and Perishables; Pharmacy Department Manager, Staff Pharmacists.

Positions that Report to you: None

Primary Duties and Responsibilities:

• Provides prompt, efficient, and friendly customer service, exhibiting caring, concern, and patience in all interactions.
• Greets customers with a smile and makes efforts to learn and address them by name.
• Assists customers by escorting, securing out-of-reach products, loading/unloading heavy items, and passing along suggestions or requests.
• Answers phone calls promptly, providing helpful service.
• Works as part of a team to ensure customer satisfaction and a pleasant work environment.
• Handles inquiries that do not require pharmacist’s expertise.
• Accepts and processes prescription orders and refills as authorized by the pharmacist.
• Gathers patient information, assists in prescription preparation, labels containers, and prepares prescriptions for mailing.
• Handles insurance claims, files prescriptions, reports medication errors, orders and stocks supplies, and performs cash transactions.
• Maintains cleanliness and adheres to all guidelines and regulations, including administering vaccines where legally permitted.

Secondary Duties and Responsibilities:

• Assists in other store areas as needed and performs related duties or projects.

Knowledge, Skills, Abilities, and Worker Characteristics:

• Logical/scientific problem-solving skills.
• Ability to perform arithmetic, algebraic, and geometric calculations.
• Ability to compose correspondence, follow manuals, and evaluate technical data.

Education and Experience:

• High school diploma or equivalent.
• Certification as a licensed pharmacy technician through a recognized national program, with ongoing education requirements.
• Preferred prior experience as a pharmacy technician or clerk; vaccination certification as required by law.

Physical Requirements:

• Ability to exert up to 50 pounds occasionally, 10 pounds frequently, and minimal force constantly.
• Visual acuity from less than 20 inches to over 20 feet, including color vision and depth perception.
• Physical activities include climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

Fast-paced retail environment, handling multiple tasks daily, with occasional exposure to chemicals during compounding and chemotherapy drug preparation.

Equipment Used:

PC with pharmacy software, printer, cash register, C.A.R.S. system, balance, scanner, calculator, telephone, fax, copier.

Confidentiality:

Maintains patient confidentiality according to HIPAA regulations.

Contacts:

Daily contact with customers, the public, and vendors; occasional contact with organizations and regulatory agencies.

Acknowledgment:

I understand that this pharmacy handles hazardous drugs and that exposure risks exist. I agree to follow all safety policies and procedures.

Benefits | Hy-Vee

Ready to smile? Apply today!