Certified Medical Assistant — Patient Care & Coordination

Ochsner LSU Health; Shreveport (LA); On-site; USD 28,000 - 42,000; Full time

Job summary

Ochsner LSU Health is seeking a Medical Assistant to provide individualized patient care in person, electronically, and by phone under supervision. You will support patients and the physician team, prepare for visits, answer questions, and document patient information across systems.

The role requires a High School Diploma or GED and completion of a medical assistant training program, with Medical Assistant Certification and BLS preferred.

Qualifications

• Clinical knowledge relevant to patient care and documentation.
• Proficiency with computers, software, and web-based applications.
• Effective verbal and written communication with patients and staff.
• Strong interpersonal and customer service skills to support patients.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Answers patient questions prior to leaving; prepares the room for the next appointment.
• Provides excellent patient service via phone and in person.
• Completes documentation including patient registration as needed.
• Maintains clinical knowledge, skills, and credentials through ongoing development.
• Complies with OSHA and DOT regulations when applicable.
• Adapts communication to diverse patient populations.

Skills

Clinical knowledge

Computer literacy

Verbal and written communication

Interpersonal/customer service

Education

High School Diploma/GED

Medical assistant training program

Job description

Ochsner LSU Health is seeking a Medical Assistant to provide individualized patient care in person, electronically, and by phone under supervision. You will support patients and the physician team, prepare for visits, answer questions, and document patient information across systems.

The role requires a High School Diploma or GED and completion of a medical assistant training program, with Medical Assistant Certification and BLS preferred.