Certified Medical Assistant — Patient Care Champion

Ochsner Health; Baton Rouge (LA); On-site; USD 32,000 - 48,000; Full time

Job summary

Ochsner Health in Baton Rouge, LA is seeking a Medical Assistant to deliver individualized patient care under licensed supervision. You will assist during visits, document in the EHR, and communicate with patients by phone and in person to ensure timely service.

The role requires a high school diploma; completion of a medical assistant program is preferred, and experience handling confidential information in a fast-paced setting is expected. This is a full-time, on-site position.

Qualifications

• High school diploma required.
• Completion of a formal medical assistant program preferred.
• Experience handling confidential information in a fast-paced environment.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Adapts behavior to the specific patient population, including respect for privacy and communication style.
• Performs other related duties as assigned.

Skills

Clinical knowledge

Computer proficiency

Verbal and written communication

Interpersonal skills

Education

High school diploma

Medical assistant training program

Tools

EHR software

Medical billing basics

Job description

Ochsner Health in Baton Rouge, LA is seeking a Medical Assistant to deliver individualized patient care under licensed supervision. You will assist during visits, document in the EHR, and communicate with patients by phone and in person to ensure timely service.

The role requires a high school diploma; completion of a medical assistant program is preferred, and experience handling confidential information in a fast-paced setting is expected. This is a full-time, on-site position.