Certified Medical Assistant/Medical Assistant

Mercer University; Macon (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition waivers

Paid vacation and sick leave

Technology discounts

Job summary

Mercer Medicine at Mercer University in Macon, GA seeks a Certified Medical Assistant/Medical Assistant to support both clinical and clerical duties in a busy outpatient setting.

The role requires direct patient care experience, CMA certification, CPR readiness, and proficiency with EMR systems. You will work under physician supervision to perform wellness visits, vitals, and a variety of front/back-office tasks.

Qualifications

• High school diploma/GED and direct patient care experience.
• Current CMA certification required.
• CPR certification must be earned within 6 months of start date.
• Proficient computer use to check patients out.
• Excellent communication and interpersonal skills.
• Experience with EMR systems (EMD or Athena).

Responsibilities

• Multi-task across patients and phone calls including scheduling follow-ups.
• Handle front and back office tasks: rooms, vitals, refills, referrals, authorizations.
• EMR documentation and patient education; clinical workflow support.
• Support annual wellness visits with labs and immunizations per protocol.
• Perform other tasks within the scope of certification.

Skills

Multi-tasking

Communication skills

Patient care

EMR experience

CPR knowledge

Education

High school diploma/GED

Current CMA certification

CPR certification (within 6 months)

Tools

EMR systems (EMD/Athena)

Job description

Job Title

Certified Medical Assistant/Medical Assistant

Department

Mercer Medicine

College/Division

School Of Medicine

Primary Job Posting Location

Macon, GA 31207

Additional Job Posting Locations

(Other locations that this position could be based)

Job Details

Mercer Medicine is searching for a Certified Medical Assistant or Medical Assistant for the Macon, Georgia clinic.

Responsibilities

This position is expected to demonstrate the ability to multi-task by working with multiple patients and handling multiple phone calls including appointment-related calls such as call backs and scheduling appointments for follow-up visits. This position is expected to handle front and back office processes that include placing patients in rooms, taking vitals, prescription refills, referrals, payer authorizations. This position is also responsible for EMR documentation, patient work up to include vitals, updating patient information and patient education. Under supervision and collaboration with the overseeing physicians, this position will perform annual wellness visits, to include ordering appropriate lab screening test and immunizations based upon the physician's protocols. This position is expected to perform all other assigned task within the scope of their certification, as applicable.

Qualifications

High school diploma/GED and at least six months of healthcare experience involving direct patient care, are required. Candidates for the Certified Medical Assistant position must have a current national CMA certification. Phlebotomy experience is required for CMAs but is preferred for MAs. CPR certification must be earned within 6 months of start date. Candidates with a current CPR certification are preferred. In addition, candidates must know how to use a computer in order to check patients out. Candidate must possess excellent communication and interpersonal skills. Must have strong organizational skills with the ability to multi-task. Must have experience with an electronic medical record system, preferably EMD and/or Athena.

Knowledge/Skills/Abilities

• Ability to multi--task with office functions of medical practice
• Ability to operate basic office equipment: computers, fax, scanner, copier, multi-line phone, etc.
• Customer service skills
• Skill in oral and written communication, including interviewing to gather medical histories, excellent documentation skills to accurately capture and reflect data obtained, and the ability to effectively facilitate communication among providers.
• Ability to interpret, adapt, and apply physician protocol, guidelines, and recommendations.
• Ability to work as a member of a team and autonomously; flexibility with various job requirements, positive attitude, initiative, and willingness to learn and perform new tasks.

Background Check Contingencies

• Criminal History

Document Attachments

• Resume
• Cover letter
• List of three professional references with contact information

About Mercer University

Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer's twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer's employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community.

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and so much more! At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.

For more information, please visit: https://hr.mercer.edu/prospective-employees/

Scheduled Weekly Hours

40

Job Family

Staff Clinical Services Non-exempt

EEO Statement

EEO/Veteran/Disability