Administrative Support Assistant

Mercer Medicine; Macon (GA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Tuition waivers

Paid vacation and sick leave

Job summary

Mercer University’s Center for Intellectual and Developmental Disabilities Care clinic in Macon, GA is seeking an Administrative Support Assistant to provide senior management with a broad range of confidential administrative support under the Medical Director and practice administration team.

Responsibilities include scheduling appointments, meetings and travel; handling mail; maintaining files and equipment; processing orders and travel reimbursements; handling calls and messages with

Qualifications

• High school diploma/GED and one year of administrative support experience required.
• Knowledge of medical office guidelines and applicable laws helpful.
• Strong verbal and written communication skills; customer service oriented.

Responsibilities

• Arrange and schedule appointments, meetings, and travel arrangements.
• Collect and distribute mail and manage documents.
• Maintain copy machines and printers; place and track orders.
• Prepare letters and documents; process travel requests and reimbursements.
• Receive calls, take messages, and handle information discreetly.

Skills

Office management

Customer service

Verbal/written communication

Microsoft Office

Organizational skills

Education

High school diploma or GED

Tools

P-card

Requisition system

Office equipment

Job description

## Administrative Support AssistantApply: Macon, GA 31207: Full time: Posted Today: 27-132# **Application Instructions:****External Applicants:** Please upload your **resume** on the **Apply** screen. Your application will automatically populate your resume details, and you may verify and update data on the **My Information** page. IMPORTANT: Please review the job posting and load **ALL** documents required in the job posting to the Resume/CV document upload section at the bottom of the **My Experience** application page. Use the **Select Files** button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The \"**My Experience\"** page is the only opportunity to add your required supporting document attachments. ***You will not be able to modify your application after you submit it*.** **Current Mercer University Employees:** Apply from your existing **Workday** account. **Do not apply from the external careers website**. Log in to **Workday** and type **Jobs Hub** in the search bar. Locate the position and click **Apply**.## **Job Title:**Administrative Support Assistant## **Department:**Behavioral Health and Developmental Disabilities## **College/Division:**School Of Medicine**Primary Job Posting Location:**Macon, GA 31207**Additional Job Posting Locations:***(Other locations that this position could be based)*## **Job Details:**Mercer University's Center for Intellectual and Developmental Disabilities Care clinic in Macon, GA is searching for an Administrative Support Assistant.**Responsibilities**:Under the direct supervision of the Medical Director and practice administration team, the Administrative Support Assistant provides senior management with a broad range of support that requires judgment and discretion. This staff member works independently to respond to complex and sensitive issues and escalate issues as appropriate. This position will possess strong organizational, communication, and leadership skills to facilitate efficiency in a busy outpatient diagnostic center supported by Mercer University School of Medicine. Duties include:* Arrange and schedule appointments meetings and travel arrangements.* Collect and distribute mail.* Maintain copy machine and community printer.* Place and track orders via P-card and/or the requisition system and maintain electronic and/or hardcopy files for orders; maintain related budgets.* Prepare letters and other documents according to directions given.* Prepare requests for professional travel reconcile travel reimbursements request payments for advance travel plans.* Receive telephone calls, take messages, and exercise discretion in obtaining and providing factual information.* Other duties as assigned. **Qualifications**:A high school diploma/GED and one year of administrative support experience are required. **Knowledge/Skills/Abilities:*** Applicable Federal, State, and Local laws, rules, regulations, and codes related to medical and dental practice guidelines.* Office management practices and standard operating procedures.* Customer service principles.* Budgeting Principles and Practices Outstanding verbal and written communication skills.* Experience working with Microsoft Office and possesses strong computer skills in communications, data gathering, and reporting.* Efficient organizational skills and multitasking skills.* Ability to handle and resolve conflicts effectively.**Background Check Contingencies**: - Criminal History **Document Attachments**: - Resume - Cover letter - List of three professional references with contact information **Externally Funded:** This position is contingent on external funding and the length of employment in this position is dependent on continuation of these funds.**About Mercer University**Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer’s twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer’s employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community.**Why Work at Mercer University**Mercer University offers a variety of benefits for eligible employees including **comprehensive health insurance** (for self and dependents), **generous retirement contributions**, **tuition waivers**, **paid vacation and sick leave**, **technology discounts, schedules that allow for work-life balance,** and so much more!At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University. For more information, please visit: https://hr.mercer.edu/prospective-employees/## **Scheduled Weekly Hours:**40## **Job Family:**Staff Clerical Non-exempt## **EEO Statement:**EEO/Veteran/Disability