Certified Medical Assistant Lead

Novant Health; Charlotte (NC); On-site; USD 25,000 - 39,000; Full time

Job summary

Novant Health Arboretum Family & Sports Medicine is hiring a Certified Medical Assistant Lead to coordinate with providers and lead medical assistants. This role focuses on guiding staff, ensuring efficient patient flow, and adherence to organizational policies and quality standards.

The Lead CMA will work closely with clinicians and leadership to promote exceptional patient experiences and operational excellence while ensuring safety and compliance in daily activities.

Qualifications

• High School Diploma or GED required.
• Graduate of Certified Medical Assistant program required.
• Current CMA or RMA certification required.

Responsibilities

• Provides day-to-day guidance, support, and training while ensuring efficient patient flow and quality care.
• Rooming patients and obtaining vital signs.
• Documenting patient information in the EMR.
• Administering medications and injections as authorized.
• Assisting providers with examinations and procedures.

Skills

Leadership

Patient flow management

Competency testing

Education

High School Diploma or GED

Graduate of Certified Medical Assistant program

CMA or RMA certification

Tools

EMR system

Job description

What We Offer

Schedule: Monday, Tuesday, Thursday and Friday 6:45am-5:15 pm Wednesday off

Novant Health Arboretum Family & Sports Medicine is hiring for a Certified Medical Assistant Lead. - To coordinate and assist the provider to ensure safe quality/cost effective service and care for the people within the practice population.

The Certified Medical Assistant Lead serves as a clinical resource and leader for Medical Assistants within the practice. This role provides day-to-day guidance, support, and training while ensuring efficient patient flow, quality patient care, and compliance with organizational policies, procedures, and regulatory requirements. The Lead CMA works collaboratively with providers, clinical staff, and leadership to promote exceptional patient experiences and operational excellence.

What You'll Do

• Provides day-to-day guidance, support, and training while ensuring efficient patient flow, quality patient care, and compliance with organizational policies, procedures, and regulatory requirements.
• Rooming patients and obtaining vital signs.
• Documenting patient information in the electronic medical record (EMR).
• Administering medications and injections as authorized.
• Assisting providers with examinations and procedures.

What We're Looking For

• Education:
  • High School Diploma or GED, required.
  • Certified Medical Assistant requirements: Graduate of Certified Medical Assistant program. Certifications allowed through American Association of Medical Assistants. Registered Medical Assistant requirements:Registry allowed through Association of Medical Technologists.
• Experience:
  • Previous work in a medical setting, preferred
• Licensure/Certification:
  • Current certification as CMA or RMA, required.
• Additional Skills Required:
  • Ability to successfully complete generic and department specific skills validation and competency testing.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

200179