Certified Medical Assistant Lead - Patient Care Coach

Novant Health; Charlotte (NC); On-site; USD 25,000 - 39,000; Full time

Job summary

Novant Health Arboretum Family & Sports Medicine is hiring a Certified Medical Assistant Lead to coordinate with providers and lead medical assistants. This role focuses on guiding staff, ensuring efficient patient flow, and adherence to organizational policies and quality standards.

The Lead CMA will work closely with clinicians and leadership to promote exceptional patient experiences and operational excellence while ensuring safety and compliance in daily activities.

Qualifications

• High School Diploma or GED required.
• Graduate of Certified Medical Assistant program required.
• Current CMA or RMA certification required.

Responsibilities

• Provides day-to-day guidance, support, and training while ensuring efficient patient flow and quality care.
• Rooming patients and obtaining vital signs.
• Documenting patient information in the EMR.
• Administering medications and injections as authorized.
• Assisting providers with examinations and procedures.

Skills

Leadership

Patient flow management

Competency testing

Education

High School Diploma or GED

Graduate of Certified Medical Assistant program

CMA or RMA certification

Tools

EMR system

Job description

Novant Health Arboretum Family & Sports Medicine is hiring a Certified Medical Assistant Lead to coordinate with providers and lead medical assistants. This role focuses on guiding staff, ensuring efficient patient flow, and adherence to organizational policies and quality standards.

The Lead CMA will work closely with clinicians and leadership to promote exceptional patient experiences and operational excellence while ensuring safety and compliance in daily activities.