Certified Medical Assistant - ENT

Duke Careers; Durham (NC); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Commitment bonus

Relocation assistance

Job summary

Duke Health Otolaryngology of South Durham in Durham, NC is seeking a Certified Medical Assistant to be an integral member of the healthcare team, providing direct and indirect patient care.

The role includes taking vital signs, documenting encounters, administering medications per protocol, assisting with procedures, and supporting clinic operations under supervision to maintain patient safety and high-quality care.

Qualifications

• Graduation from an accredited medical assistant program preferred.
• High school diploma or GED required.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
• BLS certification required.

Responsibilities

• Take patient intake including vital signs and visit information.
• Document encounters and follow clinic protocols.
• Administer medications per order and six rights.
• Assist providers with procedures and related clinic tasks.
• Float to cover patient and provider needs as delegated.

Skills

CAAHEP/ABHES preferred

High school diploma or GED

1 year clinical MA experience

MA certification

BLS certified

Education

High school diploma or GED

CAAHEP/ABHES accredited MA program

Job description

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Date: Jul 10, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

$7,500 Commitment Bonus & Relocation program for qualifying candidates!

JOB LOCATION:

Duke Otolaryngology of South Durham - 234 Crooked Creek Pkwy

JOB SUMMARY:

We are seeking a Certified Medical Assistant in our Duke Otolaryngology of South Durham located in Durham, NC to be an integral member of the healthcare team to provide direct and indirect care to patients.

JOB DUTIES AND RESPONSIBILITIES:

• Perform Intake with patients to include vital signs, visit information, and other clinical information as indicated.
• Perform telephone message taking with patients, document encounter, follow protocols established by clinic leadership, and inform provider
• Administer medications to patients as ordered by providers or by established protocols following the six rights of medication administration.
• Assists providers with procedures.
• Participates in performance improvement projects.
• Performs tasks such as set up for clinical procedures, high level disinfection & sterilization or other miscellaneous appropriate tasks within scope of practice.
• Attain prior authorizations for medications and durable medical equipment as indicated.
• Float in clinic to cover patient and provider needs as delegated by nurse manager, health center administrator, charge nurse, or nurse tam lead.

JOB ELIGIBILITY REQUIREMENTS:

• Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
• High school or GED graduation required.
  Level I -- No experience required.
• Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
• BLS required.

JOB HOURS:

The schedule for this position would be day shifts Monday to Friday.

Job Code: 00004261 MEDICAL ASSISTANT, CERTIFIED

Job Level: C2

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Nearest Major Market:

Durham

Nearest Secondary Market:

Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.