Certified Medical Assistant - Clinical Practice Partner

Community Health Network; Indianapolis (IN); On-site; USD 40,000 - 50,000; Full time

Job summary

Community Health Network in Indianapolis is seeking a Certified Medical Assistant - Clinical Practice Partner on the FMLA Team. You will work 8:00am–5:00pm, Monday–Friday, supporting forms processing and pre-visit planning in Epic, with a focus on accessibility and patient care.

The role requires a Medical Assistant diploma and certification, strong computer skills, and the ability to work independently at a computer while communicating with patients by phone.

Qualifications

• Experience using Epic for FMLA forms processing and handling forms electronically.
• Ability to work independently and communicate with patients by phone.
• Comfort with multiple technology platforms and IT troubleshooting.

Responsibilities

• Support FMLA forms processing for the FMLA teams and assist with pre-visit planning.
• Contribute to improving clinic efficiency, access, and patient outcomes through centralized form completion.

Skills

Patient communication

Independent work

Computer skills

Education

Diploma from a Medical Assistant program

Medical Assistant Certification/Registration

Job description

Certified Medical Assistant - Clinical Practice Partner , FMLA Team

Shadeland Ave
Indianapolis , IN 46256
United States

Shift

Day Job

Hours

8:00am - 5:00pm, Monday - Friday

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

This role is part of a team of clinical staff dedicated to implementing innovative care models aimed
at enhancing patient care and provider relations. Responsible for promoting efficiency, increasing access, and improving outcomes
within the practice through activities such as pre-visit planning, centralized form completion (e.g., FMLA forms).

Exceptional Skills and Qualifications

The team manages the entire FMLA forms process electronically through Epic. This position will be supporting the forms processing work for the FMLA teams. Work includes updating theCandidates should be comfortable using various technology platforms.FMLA and disability forms experience is strongly preferred and would be a significant plus, but it is not required. Candidates must be able to work independently, communicate comfortably with patients by phone, and spend the full shift working at a computer. Strong computer skills, comfort troubleshooting technology or IT issues, Epic experience, and prior remote healthcare experience are also valuable.

• Diploma from a Medical Assistant program required
• Medical Assistant Certification/Registration is required.

Qualifying certifications/registrations:

• CMA (AAMA), NCMA (NCCT), RMA (AMT), CCMA (NHA), and NRCMA (NAHP)

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

Community Physician Network Indianapolis Northside