Certified Fulfillment Specialist (Forklift & Order Picker)

Lowe's Companies, Inc.; Knoxville (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Lowe's Stores is hiring in Knoxville, TN for a fulfillment associate role focused on accurate order picking, staging, and safe operation of powered equipment. You will deliver high-quality service, answer customer questions, and connect customers with the right associates as needed.

Responsibilities include inventory accuracy, following safety procedures, and completing administrative tasks while maintaining a clean, organized staging area. A customer-first mindset and teamwork are essential.

Qualifications

• 6 months of experience using a computer to input/access/modify information.
• 6 months of experience using common retail technology such as smartphones and tablets.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting high quality items, validating orders, and answering questions.
• Operate and maintain powered equipment certification and follow safety requirements.
• Support inventory accuracy using the Orders App and SIMS compliance; partner with leadership on short picks.
• Complete administrative, maintenance, and readiness tasks; report safety or theft concerns promptly.
• Achieve daily duties with a customer-first mindset and strong communication and teamwork.

Skills

Computer literacy

Retail technology familiarity

Education

High school diploma or GED

Tools

Powered Equipment Certification

Job description

Lowe's Stores is hiring in Knoxville, TN for a fulfillment associate role focused on accurate order picking, staging, and safe operation of powered equipment. You will deliver high-quality service, answer customer questions, and connect customers with the right associates as needed.

Responsibilities include inventory accuracy, following safety procedures, and completing administrative tasks while maintaining a clean, organized staging area. A customer-first mindset and teamwork are essential.