Certified Fulfillment Specialist – Forklift & Order Picker

Lowe's Companies, Inc.; Roanoke Rapids (NC); On-site; USD 2,066,000 - 2,342,000; Full time

Job summary

Lowe’s Companies, Inc. is seeking a team member to pick, stage, inspect, and fulfill customer orders with accuracy and speed. You will maintain clean staging areas, validate orders, and connect customers with the right associates as needed.

This role requires operating powered equipment (forklift, order picker, narrow aisle reach truck) and maintaining safety standards while contributing to inventory accuracy and daily readiness tasks.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones/tablets).
• Powered equipment certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail tech

Customer service

Education

High school diploma

Tools

Forklift certification

Job description

Lowe’s Companies, Inc. is seeking a team member to pick, stage, inspect, and fulfill customer orders with accuracy and speed. You will maintain clean staging areas, validate orders, and connect customers with the right associates as needed.

This role requires operating powered equipment (forklift, order picker, narrow aisle reach truck) and maintaining safety standards while contributing to inventory accuracy and daily readiness tasks.