Certified Dog Trainer: Elevate Pet Wellness

Petco; Encinitas (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Petco is seeking a Certified Dog Trainer to advance its mission as a Pet Health and Wellness company. You will provide one-on-one training, group classes, and personalized plans to help dogs and their owners build confidence and good behavior.

In this role you will complete Petco's six-week instructor program, work with grooming and veterinary teams, and help guests select training and supplies while maintaining records and delivering excellent service.

Qualifications

• Passion for animal care, training, and welfare and a genuine interest for improving the lives of pets and their pet parents.
• Excellent communication and interpersonal skills to effectively interact with pet parents and provide clear instructions, demonstrations and applicable selling techniques.
• Demonstrated ability to handle and work with dogs of all sizes, ages, and breeds in a safe and humane manner.
• Strong organizational skills with the ability to manage multiple tasks and prioritize responsibilities effectively.
• Flexibility to work weekends, evenings, and holidays as needed to accommodate the training schedule and store operations.
• Physical stamina to stand, walk, bend, and lift heavy objects (up to 50 pounds) associated with dog training equipment and supplies.
• Familiarity with computer systems and software to manage training records, schedules, and communication with pet parents.

Responsibilities

• Attend and pass Petco's 6-week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor.
• Complete all assigned Workday Learning modules and DTIP Student Workbook materials per the DTIP roadmap.
• Recommend and sell appropriate dog training classes, training, and supplies to ensure pet parents and their dogs have the necessary resources for a successful dog training experience.
• Keep accurate records of training sessions, progress, and pet parents' feedback.
• Maintain confidentiality and professionalism at all times.
• Work cross functionally with the grooming and veterinary teams to provide holistic whole health solutions for all pet parents.
• Complete and apply ongoing training programs to maintain a high level of expertise in the role.
• Provide world class dog training services and 360-degree solutions for all Petco guests.
• Provide an outstanding guest experience by actively engaging with guests in the recommendation and selection of merchandise and services in accordance with their identified needs.
• Generate future business through a deep understanding of the guest and their pet(s) and connection to our digital platforms.
• Demonstrate a high level of awareness and knowledge for the health, welfare, and proper handling of all animals.
• Perform related duties to support the Pet Care Center in achieving its performance goals.
• Ensure merchandise is stocked, priced, and displayed to enhance the shopping experience for pet parents.
• Complete cash register transactions and support guests with their OMNI shopping experience as needed.
• Adhere to established operational guidelines, policies, and procedures.
• Promote a positive culture of teamwork, inclusion, and collaboration.
• Complete other duties and special projects as assigned.
• Evaluate guest inquiries and refer to the Leader on Duty as needed.

Skills

Communication skills

Dog handling

Organizational skills

Flexibility

Stamina

Computer literacy

Job description

Petco is seeking a Certified Dog Trainer to advance its mission as a Pet Health and Wellness company. You will provide one-on-one training, group classes, and personalized plans to help dogs and their owners build confidence and good behavior.

In this role you will complete Petco's six-week instructor program, work with grooming and veterinary teams, and help guests select training and supplies while maintaining records and delivering excellent service.