Certified Debt Specialist

Century Support Services

United States

On-site

USD 25,000 - 39,000

Full time

8 days ago

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Benefits offered by this job

Competitive hourly rate

Monthly commission bonus

Career growth opportunities

Job summary

Century Support Services is seeking a results-oriented Certified Debt Specialist to join our Sales team. You will qualify and consult with leads to enroll clients in our debt resolution program and work toward achieving sales targets with hourly compensation and monthly commissions.

You will leverage strong communication and negotiation skills to explain benefits and guide clients through the process, while maintaining a consultative relationship with customers.

Qualifications

Excellent communication and negotiation skills.
Experience in financial services or consumer banking a plus.
Ability to work in a fast-paced, goal-oriented environment.

Responsibilities

Qualify and convert inbound leads into clients.
Make outbound calls to qualified leads and convert to Century Clients.
Explain benefits of the debt resolution program to prospects.
Maintain and manage the sales pipeline and lead flow.
Meet and strive for sales targets weekly, monthly, quarterly, and yearly.

Skills

Negotiation skills

Communication skills

Customer relationship

multitasking

Education

2+ years sales experience

Bachelor’s degree preferred

Tools

Microsoft Office

CRM software

Job description

Our Century team is in search of sales professionals who genuinely want to assist clients in achieving their goal of resolving their current indebtedness. Understanding what motivates the consumer to make financial decisions that addresses and helps them resolve their current indebtedness is helpful. The candidate should possess excellent communication skills with a solid understanding of negotiation skills and techniques. Knowledge of consumer banking with a credit and collection background; backed with solid critical thinking skills which would enable the candidate to succeed in this position. The Century Support team will provide leads to our Certified Debt Specialists, to qualify and consult with, to sell our debt resolution program in an effort to gain new clients.

Century’s Certified Debt Specialists are compensated with a competitive hourly rate and a monthly commission bonus. With unlimited earning potential, and an awesome work environment with many opportunities for career growth, we offer the best of both worlds!

JOB TITLE: Certified Debt Specialist

DEPARTMENT: Sales

REPORTING RELATIONSHIP: Sales Manager

FLSA STATUS: Hourly & Commission

JOB SUMMARY

DUTIES AND RESPONSIBILITIES

Specific duties include

Qualifying, handling, and converting all inbound leads into prospective clients.
Making outbound phone calls to qualified leads and converting them to Century Clients.
Understanding and communicating the benefits of our program.
Maintains operations by following policies and procedures; reporting needed changes.
Moving the prospect forward to execute a consultative sale.
Managing the sales pipeline and insertion of new leads.
Meeting pre-set goals- weekly, monthly, quarterly and annually.
Working in a team environment to further Century’s overall goals.
Assisting customers by gathering information on their financial situation and presenting possible solutions, including enrollment into our program.
Provide customers with accurate information regarding their financial analysis.
Maintaining a consultative relationship with the customer throughout the process.

KNOWLEDGE AND ESSENTIAL SKILLS

Candidate should be an effective multi-tasker, veryorganized, and bepassionate about his/herwork.

Must be able to work and thrive in a fast-paced and goal oriented environment.
Solid customer relationship skills.
Flexibility in work hours and schedule; weekends may be necessary in order to meet client expectations.
Highly motivated and results-oriented.
Should be a proactive self-starter.
Strong organizational and follow-up skills.
Ability to deliver under tight deadlines.
Closing skills.
Excellent verbal and written communication skills.
Comfortable working in a digital environment.
Working knowledge of Microsoft Office and CRM functionality.
A financial background and an understanding of budgets, personal credit, debt and interest are a plus.

EDUCATION AND/OR WORK EXPERIENCE

Minimum 2 years sales’ experience (financial services a plus).
Bachelor’s degree preferred but not required.

We love our employees!

Competitive compensation package
Career development & growth opportunities through performance and career pathing
100% Premiums paid on Basic Life insurance, AD&D, Short-Term Disability, and Long-Term Disability
Affordable Medical, Dental, and Vision coverage that begins on the first day of employment with generous contribution
Optional Supplemental Insurance for Life Insurance, Critical Illness, and Accident
Employee Recognition Programs – Standing Ovation, Voice of Support, and Time in Service Bonus
401K plan with 100% matching upto 4% and immediately vested
No cost Employee Assistance Program and Travel Assistance
Generous PTO package that starts on day 1 and increases after 1st year
Commitment to employee communication through employee suggestions and engagement surveys
Experienced leadership team with decades of industry experience
Great team members who want you to succeed!