Certified Bakery Trainer: Lead Training & Service

Jimmy Jazz; New York (NY); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

Tips

Bonus potential 10%

Healthcare Reimbursement Account

Commuter Benefits

Bike-Share Reimbursement

14 Weeks Parental Leave

Paid Time Off

401K Match

Job summary

Levain Bakery in New York City is seeking a Certified Trainer to lead training and coaching across the bakery. You will deliver comprehensive programs using MIX, ensuring team members embody Levain's standards and values.

The role emphasizes customer service excellence, teamwork, and proactive communication, with a focus on continuous development of staff and quality assurance of products.

Qualifications

• Minimum 1 year of food service, QSR, or retail experience.
• Proficient with training systems and technology, such as MIX.
• Open availability: mornings, nights, weekends, and holidays.
• Must have valid DOH Certification & additional regional food handlers’ certifications.
• Ability to lift/push 25-50 pounds and stand for 8 hours.

Responsibilities

• Lead with curiosity and compassion by showing care for your co-workers and build meaningful connections that broaden your perspective.
• Display a strong sense of teamwork: Work collaboratively with team members to ensure smooth store operations.
• Facilitate open, clear, and timely communication with your team members and management.
• Stay informed about new products, procedures, and promotions.
• Provide tactful feedback to ensure employees meet company standards.

Skills

Customer service

Communication

Teamwork

Reliability

Problem solving

Adaptability

Attention to detail

Tools

Toast POS

Job description

Levain Bakery in New York City is seeking a Certified Trainer to lead training and coaching across the bakery. You will deliver comprehensive programs using MIX, ensuring team members embody Levain's standards and values.

The role emphasizes customer service excellence, teamwork, and proactive communication, with a focus on continuous development of staff and quality assurance of products.