Bakery Customer Experience Specialist

Levain Bakery; Wainscott (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Healthcare Reimbursement Account

Parental leave

Paid time off

401K with match

Commuter benefits

Employee assistance program

Bike-share reimbursement

Job summary

Levain Bakery in New York, NY is hiring a Retail Team Member to deliver warm, accurate customer service and uphold the Levain brand in a fast-paced shop environment.

You will collaborate with teammates, greet guests, maintain cleanliness, and help with daily operations while learning product knowledge and Toast POS system. Open availability required; prior retail experience preferred; ensure safety and quality in every interaction.

Qualifications

• Previous retail or customer service experience preferred.
• Open availability: mornings, nights, weekends, and holidays.
• Ability to lift/push 25+ pounds.
• Read and communicate in English, both verbally and in writing.

Responsibilities

• Lead with curiosity and compassion for coworkers; build meaningful connections.
• Team collaboration to ensure smooth store operations and clear communication.
• Greet customers warmly and provide accurate, high-quality service reflecting Levain's brand.
• Operate with empathy to resolve issues promptly and courteously.
• Maintain highest standards of product quality and store cleanliness.

Skills

Customer service

Communication

Teamwork

Reliability

Attention to detail

Adaptability

Tools

Toast POS

Job description

Levain Bakery in New York, NY is hiring a Retail Team Member to deliver warm, accurate customer service and uphold the Levain brand in a fast-paced shop environment.

You will collaborate with teammates, greet guests, maintain cleanliness, and help with daily operations while learning product knowledge and Toast POS system. Open availability required; prior retail experience preferred; ensure safety and quality in every interaction.