Certification & Exam Administrator

Laseagrant; Urbana (IL); On-site; USD 55,000 - 65,000; Full time

Job summary

Illinois Fire Service Institute in Champaign-Urbana is seeking a Certification and Test Specialist to provide technical and administrative support for certification, test bank management, and exam analysis. The role focuses on exam administration, bank validation, and compliance with NFPA standards.

The position is 100% full-time Civil Service, offering opportunities in exam development, student support, and test maintenance, with collaboration across program leads and proctors.

Qualifications

• High school diploma or equivalent; 3 years of related experience (36 months) in education, behavioral or related fields.
• Course work in education, behavioral sciences, social sciences, business administration or related field as measured by conversion tables.
• 2+ years of work experience in test administration methods and techniques.

Responsibilities

• Exam Administration: securely create, store, ship, and receive paper and computer-based exam kits; proctor exams; manage testing software.
• Exam Bank Management: validate exam bank questions; ensure references to NFPA standards; manage inventories.
• Certification Management: coordinate with Accreditation Manager; maintain records for reaccreditation and compliance; verify candidate eligibility.
• Exam Development: develop exams using testing software; produce master binders; print and assemble exam booklets.
• Customer Service and Training: train and audit proctors and evaluators; respond to inquiries; manage testing office emails and calendar.
• Test Analysis & Maintenance: review exam banks every 30 months; analyze item statistics; address validity concerns.
• ADA Coordinator: review ADA requests; maintain secure database; coordinate with program managers for ADA requirements.

Skills

MS Office

Adobe Acrobat

Organizational skills

Attention to detail

Multitasking

Education

Bachelor's Degree

High school diploma or equivalent

Tools

Exam software

Job description

Illinois Fire Service Institute in Champaign-Urbana is seeking a Certification and Test Specialist to provide technical and administrative support for certification, test bank management, and exam analysis. The role focuses on exam administration, bank validation, and compliance with NFPA standards.

The position is 100% full-time Civil Service, offering opportunities in exam development, student support, and test maintenance, with collaboration across program leads and proctors.