Certification & Exam Specialist: Elevate Testing & Compliance

University of Illinois Urbana-Champaign; Urbana (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

Life insurance

Retirement plan

Paid time off

Job summary

Illinois Fire Service Institute seeks an Office Associate to provide exam administration, bank management, and certification support. The role includes training proctors, managing testing software and regional exam locations, and ensuring compliance with NFPA standards.

This 100% full-time civil service position offers a competitive salary and benefits; start date as soon as possible after November 1, 2026, with a salary range of $55,000–$65,000.

Qualifications

• High school diploma or equivalent required.
• Three years of related work in test administration or education settings.
• Familiarity with testing processes and documentation.

Responsibilities

• Handle exam administration: create, store, ship, and receive exam kits; grade exams; proctor; manage retakes.
• Oversee exam bank management: validate questions, ensure NFPA/JPR alignment, import banks, manage inventory.
• Coordinate certification submissions and reaccreditation documentation.
• Develop exams per blueprints; print and prepare test booklets; archive old exams.
• Provide training and auditing for proctors and evaluators; handle inquiries.
• Review exam banks for compliance with NFPA standards; analyze item statistics.
• Assist ADA coordination: process requests, maintain secure records, coordinate with managers.

Skills

MS Word

MS Excel

PowerPoint

Adobe Acrobat

Organizational skills

Multitasking

Documentation

Communication

Education

High school diploma or equivalent

Bachelor’s Degree (preferred)

Tools

Testing software

iPads management

Job description

Illinois Fire Service Institute seeks an Office Associate to provide exam administration, bank management, and certification support. The role includes training proctors, managing testing software and regional exam locations, and ensuring compliance with NFPA standards.

This 100% full-time civil service position offers a competitive salary and benefits; start date as soon as possible after November 1, 2026, with a salary range of $55,000–$65,000.