Certification Compliance Leader – QMS & Audit Readiness

Colonial Group

United States

On-site

USD 120,000 - 170,000

Full time

14 days+

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Job summary

PMI is seeking a Certification Compliance Program Manager to oversee the Quality Management System (QMS) and related policies, records, and controls that support PMI's certification programs, ensuring alignment with ISO 9001 and ANSI/ISO/IEC 17024.

You will partner with Certification, Exam Integrity, Exam Operations, Legal, Privacy, Product, Customer Care and external vendors to drive policy governance, audit readiness, process improvement, corrective action management, and cross-functional

Qualifications

10–12 years of experience in compliance, quality management, certification operations, accreditation, audit management, or a related field.
Experience managing or supporting a Quality Management System, including document control, process governance, corrective action management, internal audits, and management review activities.
Strong ability to interpret standards, policies, audit findings, and operational requirements and translate them into clear procedures and implementation plans.
Excellent communication, facilitation, prioritization, and cross-functional collaboration skills with stakeholders.
Strong data literacy and analytical skills for actionable executive-ready reporting.
Experience developing policies, SOPs, process maps, compliance matrices, and training materials.
Working knowledge of ISO 9001 & ANSI/ISO/IEC 17024 preferred.
Ability to travel domestically and internationally as needed; limited travel anticipated.

Responsibilities

Manage PMI's Quality Management System and related policies, procedures, records, and controls that support certification programs.
Ensure the QMS is effectively maintained, implemented, and aligned with quality standards.
Drive policy governance, audit readiness, process improvement, corrective action management, and cross-functional compliance initiatives.
Collaborate with Certification, Exam Integrity, Exam Operations, Legal, Privacy, Product, Customer Care, and external vendors to protect credibility and defensibility of PMI's programs.