Cerner Clinical Systems Analyst II - Behavioral Health

UHS; Springfield (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive Compensation

Excellent Medical, Dental, Vision and…

401k plan with company match

Generous Paid Time Off

Job summary

UHS is seeking an Application Analyst II-BH Clinical Systems to serve as a clinical liaison between Corporate IS and BH facilities. You will implement, train, support, and maintain Cerner-based systems, troubleshoot hardware, and coordinate testing and documentation across the application lifecycle.

You will work with clinicians and IT staff to refine system specifications, support upgrades, and deliver change management.

Qualifications

• 2 years of completed college coursework towards a Bachelor’s degree or an Associate’s degree is required.
• 3-5 years of related experience is required.
• Understanding of clinical workflow and operational processes within a behavioral health facility including but not limited to nurse unit/department, therapies, and intake.
• Previous Cerner experience is required.
• Minimum two years direct patient care experience preferred.

Responsibilities

• Provides on-going support and management of clinical applications.
• Regularly meets with users, vendors, and IS staff to develop/modify system specifications.
• Supports the implementations of applications and prepares the appropriate documentation.
• Performs system testing and documentation for all phases of the application development life cycle.
• Researches and resolves implementation-related Customer Support Center Tickets.
• Adheres to appropriate UHS Project Management standards.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Assists with the training of users in operating procedures for application.
• Coordinates project team member activities to achieve common objectives.
• Working in conjunction with a project manager, monitors project plans. Tracks project status, issues and progress.
• Researches and resolves Customer Support Center Tickets including major application upgrades.
• Adheres to UHS Service Level and Change Management Policies.
• Provides on-call support as scheduled.
• Establishes and maintains regular communications with user community.
• Maintains Service Excellence principles.
• Prepares and submits status reports to supervisor as required.
• Keeps management well informed of activities, needs, problems.
• Performs other tasks as required by management.

Skills

Cerner experience

Clinical workflow knowledge

Stakeholder communication

Mentoring/leadership

Education

Associate's degree

Bachelor's degree coursework

Tools

Cerner system

Job description

UHS is seeking an Application Analyst II-BH Clinical Systems to serve as a clinical liaison between Corporate IS and BH facilities. You will implement, train, support, and maintain Cerner-based systems, troubleshoot hardware, and coordinate testing and documentation across the application lifecycle.

You will work with clinicians and IT staff to refine system specifications, support upgrades, and deliver change management.