Cerner Clinical Systems Analyst II

Talentify; San Antonio (TX); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Competitive Compensation

Excellent Medical, Dental, Vision and

401k plan with company match

Generous Paid Time Off

Job summary

Universal Health Services seeks an Application Analyst II-BH Clinical Systems to support Cerner-based workflows in behavioral health facilities nationwide. The role involves implementing, training, and maintaining the clinical information system, with ongoing troubleshooting and problem resolution for hospital and facility staff.

You will participate in system testing, change management, and documentation while coordinating with clinical teams and IS.

Qualifications

• 2 years of completed college coursework towards a Bachelor’s degree or an Associate’s degree is required.
• 3-5 years of related experience is required.
• Understanding of clinical workflow and operational processes within a behavioral health facility including but not limited to nurse unit/dept, therapies, and intake. Previous Cerner experience is required.
• Minimum two years direct patient care experience preferred. Basic computer skills and Microsoft Office experience required.
• Advanced working knowledge of clinical information systems (Cerner) preferred.
• Mentoring/leadership experience. Ability to collaborate with clinicians to discern software specifications, hardware requirements, and process improvement workflows.
• Must be comfortable and confident interacting with physicians and clinicians at all levels.
• Additional skills desired for the position include general IT knowledge that includes basic troubleshooting skills of computers, laptops, networks, and peripherals (printers, microphones, scanners, etc.)
• Excellent verbal and written communication skills.

Responsibilities

• Provides on-going support and management of clinical applications
• Regularly meets with users, vendors, and IS staff to develop/modify system specifications.
• Supports the implementations of applications and prepares the appropriate documentation.
• Performs system testing and documentation for all phases of the application development life cycle.
• Performs Q/A on application functionality.
• Researches and resolves implementation-related Customer Support Center Tickets.
• Adheres to appropriate UHS Project Management standards.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Assists with the training of users in operating procedures for application.
• Coordinates project team member activities to achieve common objectives.
• Working in conjunction with a project manager, monitors project plans. Tracks project status, issues and progress.
• Researches and resolves Customer Support Center Tickets including major application upgrades.
• Adheres to UHS Service Level and Change Management Policies.
• Provides on-call support as scheduled.
• Establishes and maintains regular communications with user community.
• Maintains Service Excellence principles.
• Prepares and submits status reports to supervisor as required.
• Keeps management well informed of activities, needs, problems.
• Performs other tasks as required by management.

Skills

Cerner

Clinical workflow

Communication skills

Leadership

IT troubleshooting

Team collaboration

Physician interaction

Education

Associate's degree

Bachelor's degree coursework

Tools

Cerner

Microsoft Office

Job description

Universal Health Services seeks an Application Analyst II-BH Clinical Systems to support Cerner-based workflows in behavioral health facilities nationwide. The role involves implementing, training, and maintaining the clinical information system, with ongoing troubleshooting and problem resolution for hospital and facility staff.

You will participate in system testing, change management, and documentation while coordinating with clinical teams and IS.